Human Resource Generalist

Role & responsibilities

1. Recruitment & Onboarding

• Lead full-cycle recruitment for operations (VOB, AR, RCM) and support teams.
• Develop job descriptions, sourcing strategies, and screening processes.
• Coordinate onboarding programs and induction sessions for new hires.
• Partner with functional leads to define workforce plans and hiring metrics.

2. HR Operations & Compliance

• Maintain employee records, attendance, and leave management systems in HRMS- Keep HRMS updated (Keka).
• Draft and implement HR policies, employee handbook, and compliance documentation.
• Manage payroll coordination, statutory compliance (PF, ESI, PT, etc.), and vendor liaison.
• Maintain accurate HR reports and dashboards (headcount, attrition, hiring pipeline, etc.).

3. Performance Management

• Support implementation of appraisal cycles, goal-setting, and feedback frameworks.
• Maintain performance trackers, incentive plans, and promotion recommendations.
• Work with management to identify training and development opportunities.

4. Employee Engagement & Culture Building

• Design and execute employee engagement calendar (festivals, events, rewards, CSR).
• Build internal communication frameworks (HR newsletters, announcements, surveys).
• Champion company values and help create a collaborative, high-performance culture.

5. Strategic HR Initiatives

• Support leadership on org design, workforce planning, and retention strategies.
• Evaluate HR tech tools for automation and analytics (attendance, appraisal, payroll).
• Develop diversity, inclusion, and well-being initiatives aligned with company vision.

Preferred candidate profile

• Bachelors or Master’s degree in HR, Business Administration, or related field.
• 3–6 years of HR generalist experience, preferably in BPO, or RCM (US Healthcare Organizations).
• Strong understanding of Indian labor laws and HR compliance.
• Excellent interpersonal, communication, and stakeholder management skills.
• Hands-on experience with HRMS tools and MS Office suite.