Human Resource Business Partner

Job Title: Human Resources Business Partner (HRBP)

Location: Bengaluru
Function: Human Resources
Reports to: Human Capital Leader

Role Summary

The HR Business Partner (HRBP) will act as a strategic partner to business leaders while also driving core HR operations for a growing GCC. This role requires a blend of business acumen, strong people management capability, and hands-on execution across the employee lifecycle. The HRBP will play a key role in shaping culture, enabling performance, and scaling HR practices aligned to organizational growth.

Key Responsibilities

1. Business Partnering & Advisory

• Partner with functional leaders to understand business goals and translate them into HR priorities
• Provide guidance on team effectiveness
• Act as a trusted advisor on people-related matters including performance, engagement, and retention
• Support leaders in managing change, growth, and team dynamics

2. Talent Management & Performance

• Drive goal-setting, performance management, and appraisal cycles
• Coach managers on feedback, and development planning
• Identify high-potential talent and build succession pipelines
• Support capability building aligned to service lines and business needs

3. Employee Engagement & Culture

• Design and drive engagement initiatives suited to a GCC setup
• Monitor employee sentiment and proactively address concerns
• Strengthen organizational culture aligned with firm values
• Facilitate communication between leadership and employees

4. Employee Relations & Compliance

• Manage employee lifecycle events: onboarding, confirmation, transfers, exits
• Handle employee grievances, disciplinary matters, and sensitive conversations
• Ensure compliance with Indian labor laws and internal policies
• Drive HR governance, documentation, and audit readiness
• Support employer branding for the GCC

6. HR Operations & Processes

• Ensure smooth execution of core HR processes (payroll inputs, benefits, HRMS updates)
• Drive process improvements and scalability as the GCC grows
• Maintain HR metrics and dashboards (attrition, hiring, engagement, etc.)

7. Learning & Development

• Identify capability gaps across levels (Associate to Leadership)
• Partner to design and implement learning interventions
• Support first-time manager and leadership development journeys

Key Requirements

Experience

• At least 4-6 years in an HRBP role
• Experience in Professional Services / Consulting / GCC environment preferred
• Exposure to a growing or scaling organization is highly desirable

Skills & Competencies

• Strong stakeholder management and influencing skills
• Business acumen and ability to connect HR to business outcomes
• Hands-on approach with ability to operate independently
• Strong understanding of Indian labor laws and HR compliance
• Excellent communication and problem-solving skills
• High ownership and ability to work in ambiguous environments

Success Metrics (What Good Looks Like)

• Strong leadership trust and partnership
• Improved employee engagement and retention
• Effective performance management outcomes
• Smooth HR operations with minimal escalations