Human Resource Business Partner

Hi Jobseekers

We are hiring for the HRBP role for our Gurgaon location.

Job Title: Human Resources Business Partner (HRBP) Executive

Location: On-site

Work Schedule: 6 Days/Week | Rotational Shifts | Rotational Offs

Role Overview

We are looking for a proactive HRBP Executive to handle ground-level HR operations and partner with business teams across operational shifts.

Key Responsibilities

• Employee Relations & Floor Presence: Maintain active floor presence across shifts to address employee grievances, resolve operational query escalations, and foster a positive workplace culture.
• HR Operations & Lifecycle Management: Oversee end-to-end employee lifecycle activities, including onboarding, shift orientation, attendance/leave tracking, transfers, and exit formalities.
• Shift & Roster Partnering: Work closely with operations managers to track shift rosters, monitor operational attendance, and manage shift-based staffing requirements.
• Policy Compliance: Ensure strict adherence to company policies, disciplinary standards, and statutory compliance regulations across all working shifts.
• Engagement & Retention: Plan and execute shift-friendly employee engagement initiatives, pulse surveys, and wellness drives to maintain morale and reduce attrition.
• Data & Reporting: Maintain accurate employee HRIS data and prepare weekly/monthly reports on shift metrics, attrition, and grievance trends.

Requirements & Qualifications

• Experience: 13 years of experience as an HR Generalist, HR Operations Executive, or HRBP (preferably in BPO, KPO, Retail, Logistics, or 24/7 Operations).
• Education: Bachelors degree in Human Resources, Business Administration, or a related field (MBA/PGDM in HR is a plus).
• Flexibility: Complete comfort working a 6-day week, rotational shifts (including morning, evening, and night shifts), and rotational days off.
• Communication: Strong verbal and written communication skills with the ability to handle sensitive employee issues calmly and professionally.
• Skills: Proficiency in MS Office (Excel, Word) and hands-on experience with HRIS systems.
• Transport Facility: Free cab service provided for pick-up and drop during odd/night hours.