Human Resource Business Partner- Gold Loan

Key Responsibilities:

• Gold Loan Business HR Support: Partner with the business to manage and support manpower requirements for the Gold Loan product across the assigned geography, ensuring effective deployment and smooth employee lifecycle management.
• Branch-Level HR Engagement: Plan and conduct regular branch-level communication meetings and employee engagement sessions to drive awareness and socialisation of workplace policies, HR initiatives, and processes across the Gold Loan business.
• Manpower Planning & Deployment: Support manpower planning, deployment, and employee movement for the Gold Loan business in line with business requirements and branch-level staffing needs.
• HR Agenda Implementation: Drive and implement the HR agenda and initiatives for the assigned state/geography, ensuring alignment with business objectives and organizational priorities.
• Employee Onboarding & HR Induction: Coordinate with newly onboarded Gold Loan employees for HR induction, joining confirmation, document completion, and other pre-BGV requirements.
• Employee Lifecycle Management: Manage confirmation, transfers, employee movements, PIP processes, and other employee lifecycle activities for the Gold Loan workforce.
• Attendance & Payroll Support: Monitor and resolve attendance-related issues, salary stop cases, and other employee payroll-related concerns for the assigned geography.
• BGV & Documentation Management: Track and follow up on BGV Red/Amber cases, document pendency, and ensure timely closure of employee-related cases.
• Exit Management: Manage the end-to-end employee exit process and exit clearance for the Gold Loan workforce across the assigned geography.
• HRMS Data Management: Ensure accuracy, completeness, and timely updating of employee data and records in the HRMS.
• Performance & PIP Management: Facilitate confirmation and Performance Improvement Plan (PIP) processes while working closely with business managers to address performance-related concerns.
• Ground Sensing: Conduct regular interactions with branch teams and employees to identify manpower, engagement, attrition, and employee-relations gaps, and provide actionable insights to the BHR.
• Stakeholder Management: Partner effectively with Gold Loan business leaders, Branch Managers, Cluster/Regional teams, and HR stakeholders to address people-related requirements and ensure seamless execution of HR initiatives.

Requirements:

• Experience: 5-8 years of relevant experience in Business HR / HRBP / Field HR, preferably within NBFC, Banking, or Financial Services.
• Candidates with prior experience supporting Gold Loan / Gold Finance businesses will be preferred.
• Strong experience in manpower handling, employee lifecycle management, stakeholder management, and branch-level HR operations.
• Ability to work closely with business teams and manage HR requirements across a branch/cluster/state-level geography.