Hub Incharge

Job Description Hub Incharge
Job Title: Hub Incharge
Department: Operations Last Mile Logistics
Reporting To: Operations Manager / Area Manager
Job Summary
We are looking for a proactive and result-oriented Hub Incharge to manage daily hub operations,
oversee rider hiring and onboarding, ensure smooth shipment processing, and lead the operations
team to achieve service and productivity targets.
Key Responsibilities
- Manage daily inbound, sorting, dispatch, and outbound operations.
- Ensure timely shipment processing and adherence to delivery SLAs.
- Drive rider hiring, onboarding, and documentation.
- Coordinate rider attendance, shift allocation, and productivity.
- Supervise hub staff and delivery riders.
- Monitor inventory, shipment reconciliation, and documentation.
- Coordinate with transport partners and internal stakeholders.
- Track KPIs, prepare MIS reports, and drive process improvements.
- Ensure compliance with SOPs, safety standards, and company policies.
Required Skills
Hub Operations Management, Rider Hiring & Onboarding, Last-Mile Logistics, Team Leadership,
Dispatch & Shipment Coordination, KPI & SLA Management, Inventory & Process Control.
Eligibility
Education: Graduate in any discipline.
Experience: 6 months to 4 years in Logistics, Warehouse, Courier, E-commerce, or Last-Mile
Operations.
Joining: Immediate Joiners Preferred.
Preferred Candidate Profile
- Experience in rider recruitment and manpower planning.
- Strong communication, leadership, and coordination skills.
- Good knowledge of MS Excel and operational reporting.
- Strong problem-solving and decision-making abilities.