HSBC - Customer Service Executive / 5 Days Work / Upto 40K @Thane

Hiring Alert HSBC Credit Card Customer Service

Position: Customer Service Executive Credit Cards

Location: Ashar it Park, Thane West

Job Responsibilities:

• Handle inbound customer queries related to HSBC credit cards.
• Provide information on credit card services, offers, schemes, and products.
• Perform partial cross-selling of credit card products and offers.

Eligibility Criteria:

• Graduate in any discipline.
• Minimum 1 year of experience in BPO inbound voice customer service.
• Excellent communication skills (C1 level required).
• Versant Level 6 is mandatory before the client interview.
• Candidate's CIBIL score and past loan default history must be checked.

Shift Details:

• Day shift with rotational timings.
• Shift window: 6:30 AM to 8:30 PM.
• 9 working hours with a 1-hour break.
• 2 rotational weekly offs.

Salary:

• In-hand Salary: Upto 34,000 In hand (CTC: 40,000)

Interview Process:
HR Round Versant Assessment Operations Round Client Round

Transport Facility:
Centralised pick-up and drop facility from Thane Railway Station.

How to Apply ?

Interested candidates can apply now. Our HR team will contact shortlisted candidates with further details.

Contact us: HR Kartik - [phone removed]