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    Job · 21303972

    MUMBAI · FULLTIME

    HSBC - Customer Service Executive / 5 Days Work / 40 K CTC @Thane

    Business Services

    Business Services

    Mumbai · onsite · Posted 4d ago

    Sourced fromNaukri
    ₹2.0L - ₹4.0L PA0–3 yrsfulltimeMumbai

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    Section · 01

    About this role

    Urgent Hiring HSBC Credit Card Customer Service


    Location: Ashar IT park, Thane West


    Position: Customer Service Executive – Credit Cards


    Process:

    • Handle inbound customer queries related to HSBC credit cards.
    • Provide information about credit card schemes, offers, and products.
    • Partial cross-selling of credit card products and offers.

    Eligibility Criteria:

    • Graduate mandatory.
    • Minimum 1 year of BPO inbound voice customer service experience.
    • C1-level communication skills required.
    • CIBIL score and past loan defaults will be checked.

    Salary: 34,000 In-Hand | 40,000 CTC


    Shift: Rotational day shift (9 hours including a 1-hour break), between 6:30 AM and 8:30 PM.


    Week Off: 2 rotational week-offs.


    Interview Rounds: HR Versant Operations Client
    Versant Level 6 is mandatory before the client round.


    Transport: Centralised pick-up and drop facility from Thane Station.


    Interested candidates can apply now. For more Details

    Contact us: HR Vrushali - [phone removed]

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    Section · 02

    Skills

    Customer ServiceInternational VoiceCustomer SupportDomestic VoicecseCross SellingCustomer CareUpsellingInbound ProcessInbound CallsCallingCredit CardsUpsellvoicebpoinboundvoice processVoice Support

    Section · Company

    About Business Services

    Business Services

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹2L – ₹4L PA

    This role

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    4.5

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    4.5

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