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    Job · 21384449

    MUMBAI · FULLTIME

    HSBC Cards - Customer Service / 5 Days Working / Up To 40K CTC

    Business Services

    Business Services

    Mumbai · onsite · Posted 3d ago

    Sourced fromNaukri
    ₹2.0L - ₹5.0L PA0–5 yrsfulltimeMumbai

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    Section · 01

    About this role

    Process - HSBC CREDIT CARD PROCESS

    Location: Thane

    Process Details

    • Inbound customer service for HSBC credit cards.
    • Cross-selling credit card schemes, offers, and products.

    Eligibility Criteria

    • Qualification: Graduate
    • Experience: Minimum 1 year of BPO inbound voice customer service experience
    • Communication: C1 Communication Level Required
    • Versant: Level 6 is mandatory before the client round.
    • CIBIL Score: Candidate's CIBIL score and past loan defaults must be checked.

    Shift & Weekly Off

    • Shift: Rotational Day Shift
    • Shift Window: 6:30 AM 8:30 PM
    • Working Hours: 9-hour shift + 1-hour break
    • Week Off: 2 Rotational Week Offs

    Salary Package

    • Take-Home: 34,000 per month
    • CTC: 40,000 per month

    Interview Rounds

    1. HR Round
    2. Versant Assessment
    3. Operations Round
    4. Client Round

    How To Apply ?

    Interested candidates can share their CVs on WhatsApp on the number below

    HR Nikita Pawar - [phone removed]

    Sourced from naukri

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    Section · 02

    Skills

    Customer ServiceCustomer SupportcseCustomer CareUpsellingInbound ProcessDomestic BPOCallingUpsellvoice processInbound Voice ProcessVoice SupportTelecallingBpo VoiceOutbound Process

    Section · Company

    About Business Services

    Business Services

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹2L – ₹5L PA

    This role

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    Not mentioned

    Employee ratings

    10 reviews

    4.4/ 5

    Culture

    4.4

    Career growth

    4.5

    Work-life

    4.5

    Employees rate it well for

    Job Security45Compensation & Benefits45

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