HRIS - Workday Security and Integration

Role & responsibilities

HRIS Operations & Team Leadership

• Lead and manage a small team of outsourced HRIS analysts/support resources, ensuring high-quality, SLA-driven service delivery
• Oversee intake, prioritization, and resolution of system issues, enhancements, and service requests
• Establish and maintain operating rhythms (ticket management, backlog grooming, performance tracking)
• Drive continuous improvement in support processes and documentation
• Ensure standard controls and governance model is maintained

Release Management & Functional Testing

• Partner with internal HRIS director on end-to-end release management lifecycle including planning, coordination, communication, and deployment readiness
• Lead functional testing efforts (UAT), including test strategy, script development, defect tracking, and sign-off
• Partner with vendors and internal stakeholders to ensure high-quality, low-risk deployments
• Maintain governance over change control and release standards

Workday Configuration & Optimization

• Provide hands-on Workday functional configuration support (Core HCM, Business Process Framework, security, reporting, and integrations support as applicable)
• Identify opportunities to simplify, standardize, and optimize system configuration
• Ensure alignment with business processes while maintaining system integrity and scalability
• Support audits, compliance requirements, and data integrity controls

Data, Reporting & AI Enablement

• Oversee people analytics resource, manage data governance, reporting, and analytics capabilities
• Enable and support AI-driven initiatives by ensuring data quality and system readiness
• Partner with managed service teams for Visier and Druid AI on system updates, bug fixes and testing
• Contribute to roadmap development for HR technology and data evolution

NOTE - 5 days WFO and Shifts starts from 6.30 pm IST to 3.30 am IST

Preferred candidate profile

Required

• 5+ years of Workday HRIS experience, including hands-on configuration
• Experience managing an HRIS support teams
• Strong background in release management and UAT coordination
• Proven track record of delivering operational excellence in HR systems support
• Solid understanding of HR processes (Core HCM, Recruiting, Payroll, or related areas)

Preferred

• Experience supporting AI, automation, or data analytics initiatives within HR or enterprise systems
• Familiarity with Workday reporting and/or integrations (Studio/EIB a plus)
• Experience in global HR environments and multi-country deployments
• Background in process optimization, service delivery models, or managed services environments

Key Competencies

• Strong execution and delivery discipline with attention to detail
• Ability to balance hands-on configuration with team leadership
• Structured, process-oriented mindset with a focus on scalability and efficiency
• Effective communicator across technical and non-technical stakeholders
• Continuous improvement mindset with a focus on automation and innovation