HRBP

Job Description: HR Business Partner (HRBP)

Industry: Retail
Department: Human Resources
Experience: 510 Years
Job Location: Kolkata
Employment Type: Full-Time

Job Summary

We are looking for an experienced HR Business Partner (HRBP) from the retail industry to partner with business leaders, regional managers, and store operations teams. The candidate will be responsible for driving HR strategies, employee engagement, talent management, performance management, and employee relations to support business growth and operational efficiency across multiple retail locations.

Key Responsibilities

1. Business Partnering & Stakeholder Management

• Partner with business heads, regional managers, area managers, and store managers to understand business requirements and workforce needs.
• Align HR initiatives with retail business objectives and operational priorities.
• Provide HR guidance to management on employee-related matters and workforce challenges.
• Conduct regular store visits to understand ground-level HR issues and operational requirements.

2. Manpower Planning & Recruitment

• Coordinate with Talent Acquisition teams to fulfil manpower requirements across retail stores and corporate offices.
• Prepare manpower plans based on store expansion, attrition, and business requirements.
• Monitor recruitment turnaround time, vacancy status, and joining ratios.
• Support workforce deployment, internal transfers, and succession planning for key retail positions.

3. Employee Engagement & Retention

• Develop and implement employee engagement initiatives across retail locations.
• Monitor employee satisfaction, absenteeism, attrition, and retention trends.
• Identify the reasons for employee turnover and implement corrective action plans.
• Drive employee recognition programmes, engagement activities, and retention initiatives.

4. Performance Management & Talent Development

• Coordinate the performance appraisal process, goal setting, and performance reviews.
• Support the identification and development of high-potential employees.
• Facilitate training and development initiatives for store teams and managerial employees.
• Support career progression, internal promotions, and succession planning.

5. Employee Relations & Grievance Handling

• Handle employee grievances, disciplinary matters, and workplace conflicts.
• Support investigations and ensure fair and consistent resolution of employee issues.
• Advise managers on performance improvement, employee counselling, and disciplinary procedures.
• Maintain effective communication between employees, store management, and corporate HR.

6. HR Operations & Policy Implementation

• Ensure consistent implementation of HR policies and procedures across all retail locations.
• Coordinate with Payroll, Compliance, and HR Operations teams for smooth HR service delivery.
• Monitor attendance, leave management, employee documentation, and separation processes.
• Ensure adherence to applicable labour laws and company policies in coordination with the compliance team.

7. HR Analytics & MIS

• Prepare and analyse HR dashboards covering headcount, attrition, absenteeism, recruitment, and employee engagement.
• Track key HR metrics and recommend data-driven solutions to business challenges.
• Prepare periodic HR reports and presentations for senior management.
• Identify trends and implement action plans to improve workforce productivity and employee retention.

Required Skills

• Strong business partnering and stakeholder management skills.
• Excellent communication, negotiation, and employee-handling abilities.
• Good understanding of retail operations and store-level workforce management.
• Strong analytical skills and proficiency in MS Excel and HRMS.
• Ability to manage multiple locations and work in a fast-paced retail environment.
• Strong problem-solving, decision-making, and conflict-resolution skills.

Eligibility Criteria

• Graduate in any discipline; MBA/PGDM in HR will be preferred.
• 5–10 years of relevant HR experience, preferably with HRBP responsibilities.
• Mandatory: Candidates must have prior experience in the Retail Industry.
• Experience in managing multiple stores, regional teams, or a large retail workforce is preferred.
• Candidates should be comfortable travelling to retail stores as per business requirements.

Preferred Candidate Profile

Candidates from fashion and apparel retail, lifestyle brands, departmental stores, supermarkets, footwear, or other organized retail chains will be preferred.