HR - Welfare Officer

We're Hiring | Welfare Officer

Department: HR / Employee Welfare

Location: Hyderabad

Experience: 5–10 Years

We are looking for an experienced Welfare Officer to drive employee welfare initiatives, statutory compliance, employee relations, workplace wellbeing, and labour welfare programs. The role will play a critical part in fostering a safe, healthy, compliant, and employee-friendly work environment while ensuring adherence to applicable labour laws and welfare regulations.

Key Responsibilities

Employee Welfare and Engagement

• Plan, implement, and monitor employee welfare programs and initiatives.
• Manage welfare facilities including canteen, transportation, sanitation, drinking water, rest areas, and medical facilities.
• Conduct employee interaction sessions and welfare feedback programs.
• Address employee welfare concerns and ensure timely resolution.
• Organize employee engagement, wellbeing, and health-related activities.
• Promote a positive, inclusive, and employee-centric workplace culture.

Labour Law and Statutory Compliance

• Ensure compliance with labour laws, welfare legislation, and statutory requirements.
• Maintain statutory registers, records, notices, returns, and related documentation.
• Coordinate labour inspections, statutory audits, and government authority visits.
• Ensure compliance with Factories Act, Occupational Safety, Health & Working Conditions requirements, Shops & Establishments regulations, and other applicable laws.
• Liaise with labour departments and statutory authorities as required.
• Monitor statutory renewals, registrations, licenses, and compliance timelines.

Employee Relations and Grievance Management

• Handle employee grievances and welfare-related concerns confidentially and effectively.
• Support employee relations and industrial relations initiatives.
• Investigate welfare-related issues and coordinate corrective actions.
• Maintain grievance records and monitor closure timelines.
• Partner with HR, Administration, EHS, and business teams to resolve employee concerns.

Workplace Facilities and Welfare Administration

• Monitor welfare facilities to ensure quality, hygiene, safety, and availability.
• Coordinate with facility management teams and external service providers.
• Ensure proper maintenance of canteen, transportation, sanitation, medical, and employee welfare facilities.
• Support health camps, awareness programs, and employee wellbeing initiatives.
• Conduct periodic facility inspections and recommend improvements.

Health, Safety and Employee Wellbeing

• Work closely with EHS and Safety teams on employee welfare initiatives.
• Support workplace health and safety awareness programs.
• Ensure availability of first-aid and emergency welfare arrangements.
• Participate in employee safety and emergency response drills.
• Promote occupational health and employee wellbeing programs.

Compliance, Audit and Reporting

• Prepare welfare, compliance, and statutory reports.
• Maintain accurate welfare records and audit documentation.
• Support internal and external audits related to labour welfare and compliance.
• Ensure timely closure of audit observations and corrective actions.
• Monitor welfare-related vendors, service quality, and improvement initiatives.
• Provide periodic updates to HR leadership on welfare, compliance, and employee relations matters.

Stakeholder and Vendor Management

• Coordinate with HR, Administration, EHS, Facilities, Security, Finance, and business teams.
• Manage welfare service providers and external vendors.
• Liaise with labour authorities and government agencies as required.
• Support development and implementation of employee welfare policies and initiatives.

Key Skills

Technical / Functional Skills

• Labour Welfare and Employee Relations
• Labour Laws and Statutory Compliance
• Industrial Relations and Grievance Management
• Factory and Workplace Welfare Administration
• Employee Engagement and Wellbeing Programs
• Statutory Documentation and Record Maintenance
• Labour Department Liaison
• Facility and Vendor Management
• Health, Safety, and Welfare Programs
• Audit and Compliance Management
• POSH Awareness and Compliance

Professional Skills

• Strong interpersonal and employee engagement skills
• Excellent grievance handling and conflict resolution abilities
• Strong knowledge of labour laws and statutory requirements
• Stakeholder and vendor management
• Problem-solving and decision-making skills
• Effective documentation and reporting capabilities
• High integrity and confidentiality
• Ability to work with employees across all organizational levels

Qualifications and Experience

• Bachelor's degree in social work, Labour Welfare, Human Resources, Industrial Relations, Personnel Management, Business Administration, or a related discipline.
• Postgraduate qualification in Labour Welfare, Industrial Relations, HR, Social Work, or Personnel Management is preferred.
• 5–10 years of experience in Labour Welfare, Employee Relations, Factory HR, HR Operations, or similar roles.
• Experience in manufacturing, engineering, aerospace & defence, automotive, or industrial environments is highly preferred.
• Prior experience as a Welfare Officer under applicable factory or labour legislation will be an added advantage.

Preferred Certifications

• Labour Laws & Industrial Relations Certification
• Certified Welfare Officer / Labour Welfare Officer Certification
• POSH Certification
• ISO 45001 / Occupational Health & Safety Certification
• First Aid / Occupational Health Certification

If you are passionate about employee welfare, labour law compliance, workplace wellbeing, and creating a positive work environment, we would love to hear from you.

Apply Now / Share your profile with us.