HR Technology Expert (Focus Efficiency and Feasibility)

Why this role is needed

Efficiency targets are a core expectation of global transformations, but only efficiencies that are operationally feasible will be realised and sustained through transition.

Core accountability

• Evaluates HR technology options and designs feasible, costefficient technical solutions that align with BASFs digital architecture and HCM (H4S4 & SuccessFactors, ServiceNow HRSD) standards.
• Conducts impact, feasibility, and scalability assessments for new capabilities, ensuring technical coherence across global HR systems and satellite applications.
• Identifies automation and optimization opportunities (e.g., task mining, process mining, AI enablement) to drive measurable productivity improvements.
• Acts as a technology translator between GPO design, Service Delivery, and IT, ensuring solutions are implementable and meet enterprise governance standards.
• Ensures that technology decisions support longterm harmonization and reduce complexity across regions and platforms
• Track and evidence realised efficiency gains.

Key skills and experience

• Strong background in HR process optimisation and automation.
• Practical experience with RPA, workflow automation, or Agentic AI in HR.
• Good understanding of global shared service operations.