Hr Services Specialist

Summary:

• We are looking for HR Services Experienced candidates in our delivery Center at Hyderabad.
• HR Services delivery center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining HR data of employees in HR Systems & support employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)

Roles & Responsibilities:

• Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
• Respond & resolve queries in a timely & accurate manner with employee experience at the core.
• Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.)
• Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements
• Follow the Desktop Procedures / KB articles defined for every transaction/query
• Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools
• Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies

Qualifications:

• Minimum 4+ years of experience in HR Service - Looking for SuccessFactors tool exp along with Employee Central.
• Previously worked with Microsoft under - HR operations role is preferred
• Experience with EC Mass upload skills is must have

Job Location : - Remote