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    Job · 12019762

    Accenture logo

    HR Service Delivery Associate

    Accenture · Bengaluru · onsite · Posted 65d ago

    Undisclosed1–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    Skill required: Workforce Data Admin - Employee Data Process Design

    Designation: HR Service Delivery Associate

    Qualifications:Any Graduation

    Years of Experience:1 to 3 years

    What would you do Data entry in HR1S and managing service request via Oracle Helpdesk.
  1. Update HR1S systems, which include, but not limited to internal and client-based applications with HR transactions
  2. Double-check all work before submission to ensure accuracy
  3. Extract, Analyse and Deliver the output report to ensure data has been processed accurately
  4. Must have clear understanding of the existing matrices in the process, how they are measured. e.g. SLA, KPI
  5. Complete tasks within the assigned time frame (SLA) to ensure timely delivery
  6. Communicate with the requestor via Helpdesk to receive accurate information to proceed with the service request
  7. Reviews all input to ensure data is compliant with standard operation procedure practices
  8. Escalate issues and seek advice when faced with complex issues/problems
  9. Stick to established processes and guidelines like Localisation documents to ensure consistent, accurate results, leverage tools, checklists, or templates provided to ensure work is done correctly
  10. Propose process improvements to enhance efficiency, accuracy, and controls contributing We Innovate Initiatives
  11. Effective communication and teamwork abilities
  12. Attention to detail and the ability to manage BAU
  13. Act on feedback provided by supervisors or SMEs to improve your accuracy and efficiency moving forward
  14. Complete Accenture and Clients mandatory training but not limited to TQ, DQ, Ethics and Compliance, CTD and ensuring full adherence to developmental trainings
  15. Ensuring accurate complete and timely reporting of data in Accenture and client tools as per requirements (ADRT, GPH, SQF, DMS, TE, etc.)
  16. Actively participate in people engagement/team building
  17. Collaborate with client Local People Partner (HRBP) for process clarification, updates or assistance
  18. Proactively identify and mitigate process risks using prior HR experience. Escalate unmitigated risks to supervisors
  19. Practice Root Cause Analysis on issues and recommend corrective and preventive actions to mitigate future occurrences.
  20. Participate in Knowledge Transfer sessions to gain a solid understanding of processes and client-specific initiatives, Business Transformation and developing expertise in key areas like Subject Matter Expert (SME)

    What are we looking for Hand-on Knowledge of HRMS (SAP, Workday, Oracle) is required
  21. 1-3 years of experience in Human Resource Operations (HRO) with prior knowledge of HR processing
  22. Hands on experience of managing work through workflow tool like Oracle
  23. Should be proficient with MS Office Tools like Excel, Word, Outlook and Webmail
  24. Must have excellent command over verbal and written English
  25. Expertise in ensuring data privacy, security, and compliance with legal and client-specific data protection standards
  26. Maintain the highest level of confidentiality by strictly adhering to client data protection policies and legal standards, ensuring all sensitive information is securely handled.
  27. Prioritizing tasks and managing time efficiently to handle multiple data-related responsibilities.
  28. Continuously seeking ways to enhance data management processes for greater efficiency and effectiveness.
  29. Adjusting to new tools, technologies, and processes in a dynamic work environment.
  30. Showcase technical proficiency by staying updated with the latest data management technologies and applying them to improve data workflows

    Roles and Responsibilities:
  31. In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
  32. Your expected interactions are within your own team and direct supervisor
  33. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
  34. The decisions that you make would impact your own work
  35. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
  36. Please note that this role may require you to work in rotational shifts

    Qualification Any Graduation
  37. Sourced from naukri

    Skills

    SAPworkflowsservice deliveryHrbpWorkdayProcess DesignOracle DBSLAHROHRMSoperationsLegalHelpdeskcompliance

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

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