HR Service Delivery Analyst

Skill required: Workforce Data Admin - HR Service Delivery
Designation: HR Service Delivery Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTo be aligned to SLAs and focused on long-term operational efficiency and client satisfaction. Driving continuous improvement and delivering consistent client value.Process and strategy of providing and managing human resources services and information to employees within an organization.This encompasses various aspects, including employee support, benefits administration, onboarding, payroll, and other HR related functions.
What are we looking for Primary skill - HR Service Delivery - P1 Strong HR Operations domain knowledge (hire-to-retire lifecycle) Ability to manage SLAs, quality, and customer experience Strong analytical mindset to interpret data and drive decisions Effective communication and stakeholder management skillsHigh focus on compliance, governance, and process adherence
Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems.Your day to day interaction is with peers within Accenture before updating supervisors.In this role you may have limited exposure with clients and or Accenture management.You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments.The decisions you make impact your own work and may impact the work of others.You will be an individual contributor as a part of a team, with a focused scope of work.Please note that this role may require you to work in rotational shiftsManage HR transactions ensuring SLA quality and accuracy Handle employee queries and ensure timely resolutionAdhere to SOPs and audit control requirementsWork closely with peers leads and stakeholdersEscalate risks issues proactively and ensure closureContinuous ImprovementIdentify process gaps and suggest improvementsContribute to efficiency and automation initiatives


Qualification
Any Graduation