HR Professional

About the Role

This role involves managing end-to-end recruitment for sales and voice process roles, with a strong focus on bulk hiring and high-volume closures. The candidate will collaborate closely with hiring managers and stakeholders to meet manpower requirements within defined TAT and SLAs. Responsibilities include sourcing, screening, interview coordination, offer rollout, and onboarding support. The role also requires maintaining MIS reports, talent pipelines, and recruitment trackers while continuously improving hiring efficiency.

Candidate Profile
Qualifications: Graduate /Post Graduate

Key Responsibilities

Manage end-to-end recruitment for sales and voice process roles from sourcing to onboarding

• Work on bulk hiring drives, walk-ins, campus hiring, and employee referrals to meet large-scale hiring needs
• Partner with hiring managers to understand manpower requirements and develop hiring plans accordingly
• Screen, shortlist, and schedule interviews for relevant candidates through job portals, social media, and internal databases
• Conduct initial HR interviews to assess candidate fit in terms of communication, attitude, and cultural alignment
• Coordinate with stakeholders for interview feedback, selection, salary negotiation, and offer rollout
• Ensure smooth onboarding by coordinating with internal teams like IT, Admin, and Training
• Maintain and update daily MIS reports and recruitment trackers
• Meet weekly/monthly hiring targets and SLAs with a strong focus on TAT and quality of hires
• Maintain a strong pipeline of candidates and create talent pools for future requirements
• Stay updated with industry hiring trends and provide insights for improving hiring efficiency

Technical Skills:

Graduate/Postgraduate in HR or a related field.
Minimum 2- 5 years of experience in talent acquisition with a focus on bulk hiring.
Proven experience in Sales and BPO/Voice Process recruitment.
Ability to work under pressure and handle multiple requirements simultaneously.
Hands-on experience with sourcing tools (Naukri, Shine, LinkedIn, etc.).
Proficiency in MS Office and recruitment tracking systems., etc.).

Soft Skills:

• Good Communication Skills
• Strong communication and interpersonal skills.