HR Process Excellence Lead

Position Details

Role: HR Process Excellence Lead

Department: Human Resources

Location: Ahmedabad

Work Mode: WFO (5 Days)

Reporting To: Sr. Director, HR

About the Role

We are seeking a highly organized and execution-focused HR professional to drive HR Process Excellence, Governance, and Strategic HR Initiatives across the organization. This role will work closely with HR Leadership and cross-functional stakeholders to improve HR processes, establish governance frameworks, track OKRs, monitor key initiatives, and ensure successful execution of HR transformation programs. The individual will play a pivotal role in process improvement, stakeholder coordination, leadership reporting, and change management across multiple HR workstreams.

Key Responsibilities

HR Process Excellence & Program Management

• Drive continuous improvement and standardization across HR processes and programs.
• Identify process gaps, inefficiencies, and opportunities for automation.
• Lead HR transformation and process improvement initiatives.
• Develop governance frameworks, SOPs, project plans, timelines, and milestones.
• Ensure timely completion of project deliverables and action items.

Key HR Initiatives

Drive and support initiatives related to:

• Employee Engagement & Culture Programs
• Performance Management Transformation
• Talent Acquisition Initiatives
• Learning & Development Programs
• HR Technology & Automation Projects
• Organizational Change & Restructuring Initiatives
• HR Process Excellence Programs

OKR & Governance Management

• Track HR OKRs, strategic priorities, and project milestones.
• Prepare governance dashboards, leadership reports, and presentations.
• Monitor KPIs and proactively highlight risks, delays, and dependencies.
• Coordinate monthly and quarterly review meetings.
• Drive accountability and closure of action items across HR functions.

Stakeholder Management

• Collaborate with HR, IT, Finance, Legal, Procurement, and Business teams.
• Facilitate governance meetings and ensure follow-through on action items.
• Maintain effective communication and alignment across stakeholders.

Reporting & Analytics

• Prepare MIS reports, dashboards, and executive summaries.
• Analyze project and process performance to identify improvement opportunities.
• Generate insights and recommendations for HR leadership.
• Provide regular updates on key initiatives and business impact.

Change Management

• Support communication and adoption plans for HR initiatives.
• Drive employee engagement and stakeholder adoption activities.
• Ensure smooth implementation and sustained adoption of new processes and programs.

Desired Candidate Profile

Education

• MBA/PGDM in Human Resources or an equivalent qualification.

Experience

• Minimum 4 years of experience in HR Process Excellence, HR PMO, HR Governance, HR Operations, HR Transformation, or related areas.
• Experience managing cross-functional HR initiatives and process improvement programs.
• Strong project management and stakeholder management exposure.

Technical Skills

• HR Process Excellence
• Governance & OKR Tracking
• HR Analytics & MIS
• Advanced Excel & PowerPoint
• Dashboard Reporting
• Change Management
• Process Improvement & Optimization

Behavioral Competencies

• Strong execution orientation
• Excellent coordination and follow-up skills
• Stakeholder management capability
• Structured problem-solving approach
• Effective communication and presentation skills
• High ownership and attention to detail
• Continuous improvement mindset