HR Operations

About the Role

We are seeking an HR Operations Executive to own HR operations, documentation, compliance, and reporting at the warehouse/regional level, with additional support on recruitment, onboarding, employee relations, training, and engagement partnering closely with
hiring managers, IT, Administration, Safety, and Operations.

Key Responsibilities
HR Records & Documentation

• Maintain employee personal files and HR records with accuracy and confidentiality.
• Manage pre-joining documentation and post-joining documentation for completeness and accuracy.
• Coordinate probation reviews and confirmation documentation with line managers.
  

HR Reporting & MIS

• Keep recruitment, documentation, letter issuance, and training trackers current and accurate at all times.
• Prepare monthly HR MIS reports covering recruitment, onboarding, training, and engagement metrics for management reporting.

ISO Process & Documentation

• Own and maintain HR-related ISO documentation at the warehouse/regional level.
• Ensure proper filing, version control, and audit readiness per ISO and internal compliance requirements.
  

Employee Relations Operations

• Address employee relations matter per disciplinary policy and HR guidelines.
• Respond to HR-related queries promptly to ensure a positive employee experience and smooth day-to-day HR operations.
  

Offer & Onboarding Support

• Support preparation and issuance of offer, appointment, and confirmation letters per policy.
• Coordinate background verification with third-party agencies/internal teams.
• Coordinate joining formalities, system access, email IDs, ID cards, and workstation setup with IT/Administration.
• Support induction/orientation programs on company policy, culture, and processes.

Employee Engagement & Welfare

• Support engagement initiatives, welfare activities, and celebrations to enhance workplace morale.
• Collaborate with the Safety Committee and Emergency Response Team (ERT) on warehouse-level safety and welfare initiatives.

Training Coordination

• Support coordination of regular training across warehouses/regions per business and compliance needs.
• Track and document training attendance, content, feedback, and effectiveness for reporting and ISO documentation.

Exit & Separation Management

• Coordinate the Full & Final (FnF) settlement process for exiting employees, liaising with Finance, IT, and Administration for timely clearance and closure.
• Ensure exit formalities resignation acceptance, exit interviews, clearance forms, and relieving/experience letters are completed accurately and within TAT.

Recruitment Support

• Support end-to-end recruitment: coordinate with hiring managers on manpower requirements, assist with job description drafting, and source candidates via job portals, referrals, and internal databases as needed.
• Assist in screening profiles and coordinating interview rounds with concerned departments.

Requirements: Willingness to extend working hours (late sitting) during peak operational periods, audits, month-end MIS closures, or business exigencies, as per warehouse requirements.