HR - Operations Manager

About the Role

We are looking for an experienced HR Operations professional to lead and manage end-to-end HR operations while ensuring seamless employee lifecycle management, compliance, policy implementation, and stakeholder engagement.

The ideal candidate must have prior experience working in a US Staffing organization and specifically have hands-on experience managing internal HR Operations.

Key Responsibilities

• Manage end-to-end internal HR Operations for employees.
• Manage the complete employee lifecycle, including onboarding, documentation, employee records, confirmation, transfers, promotions, performance management, and exits.
• Develop, review, and implement HR policies, processes, and SOPs aligned with business objectives.
• Handle employee relations and resolve workplace concerns, grievances, and conflicts effectively.
• Partner with business leaders and stakeholders to support HR initiatives and organizational growth.
• Lead employee engagement, retention, and employee experience initiatives.
• Manage performance management processes and ensure timely completion of performance reviews.
• Prepare and maintain HR dashboards, MIS reports, and workforce analytics for leadership review.
• Ensure adherence to company policies and HR best practices.
• Drive continuous process improvements to improve HR operational efficiency.
• Maintain accurate employee documentation and HR records.
• Support audits, documentation, statutory compliance, and HR governance activities.
• Collaborate with leadership teams on workforce planning, employee-related decisions, and organizational requirements.

Preferred Candidate Profile

• Must have hands-on internal HR Operations experience in a US Staffing company.
• Strong leadership and interpersonal skills.
• Ability to independently manage day-to-day HR operations.
• Experience handling employee relations and workplace grievances.
• Strong understanding of employee lifecycle management.
• Ability to work in a fast-paced US Staffing environment.
• Highly organized with excellent attention to detail.
• Proactive, adaptable, and capable of handling multiple priorities.
• Strong analytical and strategic thinking skills.