HR Operations Associate

Job description

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

Whats in it for you?

• Immense exposure and learning
• Excellent career growth
• Company of highly passionate leaders and mentors
• Ability to build things from scratch

Know more about MGS: -

https://www.mizuhogroup.com/asia-pacific/mizuho-global-services

Role Purpose

The AVP HR Operations will lead the complete HR operations function, owning the hire-to-retire lifecycle. While salary negotiation, offer roll-out and offer release are the core strengths we are looking for; the role carries broad operational leadership across onboarding, records, compliance and exit management. The incumbent will lead and develop a team, partner closely with business and HR stakeholders, and bring maturity, governance discipline and a strong candidate-and-employee experience mindset to the role.

Core Focus Areas

• Salary Negotiation Lead compensation discussions, manage candidate expectations, and close offers within approved bands while protecting internal parity and cost discipline.
• Offer Roll-out & Release Own offer approvals, offer letter generation, release and acceptance tracking with speed and accuracy.
• Hire-to-Retire Operations Drive the complete post-selection to onboarding journey — documentation, background verification, pre-boarding and Day-1 readiness.

Key Responsibilities

• Lead and mentor the HR Operations team, setting standards, building capability and driving a high-performance, service-oriented culture.
• Own the end-to-end offer process — salary negotiation, fitment, offer drafting, approvals, release and acceptance closure — apply compensation for benchmarking, internal equity and budget governance.
• Provide follow-through with candidates, support hiring managers, and report recruiting and operations statistics to leadership.
• Lead employee on-boarding activities and HR induction, and support managers integrating new hires seamlessly into the organization.
• Oversee employee benefit programs and the maintenance of related systems and HR platforms.
• Ensure accurate and compliant maintenance of all employee records and HR documentation.
• Coordinate and ensure completion of employee exit interviews and drive insights into retention and process improvement.
• Ensure compliance with applicable employment laws, statutory obligations, and internal governance requirements.
• Drive the automation and transformation of HRMS tools and platforms — leading system enhancements, digitization of HR workflows and adoption of technology across offer, onboarding, payroll and records processes.
• Partner with Talent Acquisition, Compensation & Benefits, Payroll and business stakeholders to deliver a seamless hire-to-retire experience.
• Undertake other responsibilities and strategic HR operations initiatives as assigned by leadership.

Candidate Profile

• Experience – 10–14 years of progressive HR experience with strong, hands-on ownership of offer management, salary negotiation and HR operations.
• Industry Background – Preference for candidates from reputed large GCC / shared-services, BFSI or technology organisations.
• Core Strength – Exceptional negotiation and influencing skills are non-negotiable; strong ownership of the offer and release stage is essential.
• Education – Master’s degree / MBA in Human Resources or a related discipline.
• Location – Based in Chennai (within a 20–22 km radius of the work location)
  
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