HR Operations Associate || HRBP Support (Third Party)

Role Purpose

Provide operational, administrative, and coordination support to the HRBP to ensure smooth execution of HR processes, timely employee support, and accurate HR documentation.

Key Responsibilities

1. Employee Lifecycle Administration

• Support onboarding and induction logistics.
• Coordinate documentation for new hires, transfers, promotions, and exits.
• Maintain employee records and ensure data accuracy.
• Track probation confirmations and employment documentation.

2. HR Operations & Coordination

• Schedule meetings for performance reviews, talent discussions, and employee connects.
• Coordinate HR calendars and follow up on action items.
• Support execution of HR initiatives and annual HR calendar activities.

3. Employee Query Management

• Act as the first point of contact for routine HR queries.
• Planning and executing HR hour for people managers to educate about changes in systems, policies and processes.
• Responsible for raising GBS tickets for exit and posting vacant roles with people managers.

4. Data Management & Reporting

• Maintain headcount, attrition, hiring, leave, and training trackers.
• Generate periodic HR dashboards and reports.

5. Performance Management Support

• Coordinate goal-setting and performance review timelines, Track completion of appraisal activities.
• Send reminders and consolidate reports for leadership.

6. Learning & other HR Projects

• Coordinate learning nominations and logistics.
• Support HR projects on engagement, workforce planning, learning.
• Maintain participation records and feedback reports.

7. Recruitment Coordination

• Schedule interviews.
• Support offer documentation and joining formalities.
• Track recruitment status and maintain hiring reports.
• Initiate and track background verification with vendor and administration of psychometric assessment for hiring.

8. HR Budget management

• Maintenance and tracking utilization of HR budget
• Processing of vendor invoices in line with budget

Knowledge, Skills & Abilities

• Ability to manage multiple tasks simultaneously.
• Strong interpersonal, relationship building and stakeholder management skills.
• Data Management & Analytical Skills.
• Coordination & Organizational Skills.

Experience Requirements:

• Undergraduate/Graduate
• Minimum of 4-5 years experience in HR operations.