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    Job · 19509691

    Capgemini logo

    HR Operational Excellence Professional

    Capgemini · Mumbai · onsite · Posted 24d ago

    Undisclosed4–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role





    Your Role;
  2. Serve as the primary point of contact for level 2 escalations from client.
  4. Build and maintain strong relationships with all stakeholders to understand their needs and priorities and ensure timely and effective resolution
  5. Provide guidance and support to Team Members and Delivery Manager
  7. Collaborate with Client and SMEs to identify opportunities for improving services and processes based on feedback and insights gathered from stakeholders.
  8. Monitor employee satisfaction with services rendered and identify trends and areas for improvement.
  9. Lead special projects and initiatives as assigned by senior management.





    10. Your Profile;

  10. Proven expertise in HR Services, with a focus on employee engagement, HR service delivery, or HR operations.
  11. Strong interpersonal skills, with the ability to build rapport and credibility with employees and stakeholders at all levels of the organization.
  12. Excellent communication skills, including written, verbal, and presentation skills.
  13. Ability to prioritize and manage multiple tasks and projects in a fast-paced environment.
  14. Proven ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organization.
  15. Customer-centric mindset with a passion for delivering an exceptional employee experience.
  16. Proficiency in HRIS systems and Microsoft Office Suite.
  17. Customer-centric mindset with a passion for delivering an exceptional employee experience.





    18. What Youll Love about working Here;
  18. You are valued for who you are, and you can bring your original self to work.





    19. Sourced from naukri

    Skills

    service deliverymicrosoft officetelemedicinehris systemsMicrosoft Office SuiteHRHR OperationsEmployee EngagementHRISCommunication SkillsDesignFAoperationsBusiness OperationsArtificial IntelligenceInsurance

    About Capgemini

    Capgemini logo

    Capgemini

    IT Services & Consulting

    235k+

    employees

    1967

    59 years old

    Mumbai, Maharashtra

    India

    About

    Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.

    Industries

    IT Services & ConsultingAnalytics & KPOBankingSoftware Product

    Employee ratings

    53,345 reviews

    3.6/ 5

    Culture

    3.6

    Career growth

    2.8

    Work-life

    3.8

    Employees rate it well for

    Work Life Balance7494Salary7201Work Culture5032Appraisal4419Senior Management3872

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    HR Operational Excellence Professional · waiting for your command