HR Manager – Benefits & Wellness

Benefits Program Design & Administration

• Own the end-to-end administration of all employee benefits including Group Health Insurance (GHI), Group Term Life (GTL), Group Personal Accident (GPA), and supplemental coverage plans.
• Lead annual benefits renewals — including vendor negotiations, RFP/RFQ processes, plan redesign, and cost benchmarking — to ensure market competitiveness and fiscal responsibility.
• Manage relationships with insurance brokers, TPAs (Third Party Administrators), and wellness vendors; monitor service delivery SLAs and resolve escalations.
• Ensure seamless enrolment processes for new joiners, life events (marriage, childbirth, etc.), and annual open enrolment windows.
• Maintain and update benefits documentation, employee-facing communications, and FAQs on the HR portal. Statutory & Regulatory Compliance
• Ensure full compliance with Indian statutory benefits including Provident Fund (PF), Employee State Insurance (ESI), Gratuity, Maternity Benefit Act, and Professional Tax.
• Monitor regulatory changes from EPFO, ESIC, IRDAI, and other authorities; proactively update programs and communicate implications to leadership.
• Liaise with statutory consultants, auditors, and government bodies as required for filings, inspections, and assessments.
• Maintain accurate records for statutory audits and coordinate responses during compliance reviews. Employee Wellness Strategy
• Develop and execute a comprehensive, multi-dimensional employee wellness strategy encompassing physical, mental, financial, and social wellbeing.
• Curate and manage wellness vendor partnerships — including EAP (Employee Assistance Programs), telehealth platforms, fitness reimbursements, and mindfulness apps.
• Drive participation in wellness programs through effective communication campaigns, challenges, and manager enablement initiatives.
• Measure wellness program effectiveness using engagement metrics, utilisation data, and employee survey insights; report findings to HR leadership on a quarterly basis.
• Champion mental health awareness within the organisation; coordinate with EAP providers to ensure accessible and confidential support for employees. Data Analytics & Reporting
• Analyse benefits utilisation trends, claims data, and cost metrics to identify opportunities for plan optimisation and cost containment.
• Prepare regular dashboards and reports for HR leadership and Finance, covering benefits spend, renewal outcomes, vendor performance, and wellness engagement.
• Conduct benefits benchmarking surveys and competitive analyses to inform the annual Total Rewards strategy.
• Support HR Analytics team with data for compensation surveys (Aon, Mercer, Willis Towers Watson) covering benefits components. Employee Experience & Communication
• Design and deliver clear, engaging benefits communication materials — total rewards statements, onboarding guides, benefits booklets, and digital content.
• Conduct benefits orientation sessions for new hires and awareness sessions for the broader employee population.
• Serve as a subject matter expert and escalation point for employee benefits queries, ensuring prompt and accurate resolution.
• Collaborate with HRBPs to proactively address benefits-related concerns raised during stay interviews, exit interviews, and pulse surveys. Stakeholder Collaboration & Projects
• Partner with the Global Total Rewards team to align India benefits with global philosophy, governance standards, and reporting requirements.
• Support M&A, workforce expansion, and restructuring activities from a benefits due diligence and integration perspective.
• Lead or participate in cross-functional HR projects related to Total Rewards, employee experience, and digital HR transformation.
• Manage a team of 1–2 Benefits Analysts; provide coaching, performance feedback, and development opportunities. Skills: strategy,wellness,communication