HR - Head

HEAD HUMAN RESOURCES

Department: Human Resources

Designation: Head – Human Resources

Reports To: Hospital Director / Management

Qualification & Experience

MBA/PGDM in Human Resources or equivalent postgraduate qualification. Healthcare experience strongly preferred, with appropriate experience in an HR leadership role.

Responsibilities

1. Develop and implement HR policies aligned with hospital objectives.
2. Undertake annual manpower planning and budgeting with department heads.
3. Manage recruitment, selection, credential documentation, appointment and onboarding.
4. Ensure appropriate background and reference verification as applicable.
5. Maintain complete employee personnel files and HR records.
6. Monitor attendance, duty rosters, leave and payroll inputs.
7. Coordinate payroll and employee-benefit administration.
8. Ensure statutory labour-law compliance, including applicable PF, ESIC, gratuity and other requirements.
9. Maintain employee contracts, confidentiality agreements and other employment documentation.
10. Implement performance appraisal and performance-improvement systems.
11. Coordinate induction, orientation, mandatory training and competency programmes.
12. Work with Quality, Nursing and Medical Administration on NABH-related HR requirements.
13. Manage employee grievances, disciplinary proceedings and workplace investigations.
14. Issue warning letters, show-cause notices and other HR communications with appropriate approvals.
15. Coordinate employee engagement, welfare and recognition programmes.
16. Monitor employee attrition, absenteeism, vacancies and manpower productivity.
17. Maintain consultant/employee credential records wherever assigned.
18. Ensure timely renewal of employee professional registrations and mandatory documents.
19. Coordinate exit formalities, clearances, full-and-final settlements and exit interviews.
20. Develop succession plans for key positions.
21. Maintain organizational structure and approved designation hierarchy.
22. Prepare HR MIS and present key HR indicators to Management.
23. Ensure confidentiality of employee and organizational information.
24. Promote professional conduct, ethical behaviour and a respectful workplace.
25. Perform other strategic responsibilities assigned by Hospital Management.