HR backend Role -16k Take Home -Night shift-Vikroli- 2way Cab Free

JD :

Job Description:What would you do? • Data entry in Human Resource systems SuccessFactors and tracking tools
• Update HRIS systems including but not limited to internal and client based applications with HR transactions
• Receive requests from employees via the clients ticketing tool
• Review all input to ensure data is compliant with company practices

• Communicate with employees to request corrective or additional data and confirm receipt of requests for processing
  • Analyze output reports to ensure data has been processed accurately address errors with employees and initiate corrective action
  • Deliver qualitative output and meet expected standards
  • Adhere to SLAs KPIs and CPIs set by the client
  • Deliver all services in the Spanish language
  
• Ability to take calls Contact Center with good language and verbal and written communication skills
  What are we looking for? • Primary skill - HR Service Delivery - P3
  Roles and Responsibilities: • • Performs data entry in Human Resources systems, tracking tools and client specific tools
  • • Proofs data entry generated within immediate team to ensure quality of deliverables
  • • Demonstrates knowledge of Human Resources processes and related systems to effectively perform responsibilities
  • • Researches and resolves data entry, discrepancies
  • • Reads and understands all communications regarding client and HR Services processes to remain current with all job responsibilities
  • • Participates in cross-functional training to fulfill team backup responsibilities as assigned
  • • Refers customers to self-service options as applicable (systems, reports, etc.)
  • • Participates in process improvement planning
  • • Identifies and escalates complex issues to supervisor
  • • Provides operational statistics as requested
  • • Completes special projects as assigned
  • • Supports and sustains positive work environment that fosters team performance through own work and behavior
  • • Is receptive to perform
  

Work Model & Shifts: WFO; comfortable with US shift coverage as business requires.