Hr Associate 1

Role & responsibilities

The HR Associate is responsible for delivering high-quality HR operational support through accurate employee data management, employee and manager assistance, HR compliance administration, and process support. This role serves as the first point of contact for Tier 1 HR inquiries and processes employee transactions in SuccessFactors Employee Central (EC), maintains employee records, supports compliance programs, and delivers exceptional customer service.

Preferred candidate profile

Process employee lifecycle transactions in SuccessFactors Employee Central including hires, rehires, promotions, transfers, compensation changes, leaves, and terminations. • Serve as Tier 1 support for employee and manager inquiries and monitor the HRA and “HR Generalist” mailbox. • Provide standard guidance on HR policies, onboarding, offboarding, and HR systems. • Create, maintain, and audit employee personnel files and records. • Support employee acknowledgements, cell phone reimbursements, unemployment claims, and other compliance activities. • Participate in process improvement, automation, and special HR projects.

Qualifications

• High school diploma or GED required; associate or bachelor degree preferred. • Minimum of 2 years of HR, HR operations, shared services, or HRIS experience. • Experience with employee data management and HR systems; SuccessFactors preferred. • Strong customer service, excellent verbal and written communication, organization, and problem-solving skills. • Ability to maintain confidentiality and handle sensitive information. • Proficiency with Microsoft Office applications. • Abiity to work US time zone hours