HR and Administration Lead

Role & responsibilities

To manage HR and day-to-day administration, maintain employee discipline, implement organisational policies and ensure that issues are identified and corrected promptly.

Key Responsibilities

• Manage attendance, leave, employee records, joining and exit formalities.
• Monitor employee discipline, punctuality, absenteeism, conduct and compliance with working hours and organisational rules.
• Implement and ensure compliance with HR policies, SOPs and internal procedures.
• Prepare regular attendance, leave, manpower, performance and disciplinary reports for management.
• Identify employee and administrative issues and ensure timely corrective action and follow-up.
• Issue warnings/instructions and maintain records of disciplinary and corrective actions, as directed by management.
• Monitor employee KRAs, performance and accountability and report repeated lapses.
• Manage day-to-day clinic administration, including coordination with doctors, clinical staff, front desk, housekeeping, security and maintenance.
• Handle routine employee concerns and ensure proper communication between employees and management.
• Ensure that pending HR and administrative matters are tracked until closure.

Key Expectation

The HR must be hands-on, proactive and disciplined not merely maintain records or report problems, but identify issues, implement policies, take corrective action and ensure matters are followed through to closure