HR & Admin Lead

We are looking for an HR & Admin Lead who can bring together people practices, operational excellence and workplace experience to create an environment where our members can do their best work.

If you enjoy building HR processes, solving people challenges, creating engaging workplaces and making things happen , this could be your opportunity to make a meaningful impact.

WHAT WILL YOU OWN

Build & Enable Talent

• Lead end-to-end Talent Acquisition and onboarding , ensuring quality talent and a seamless candidate-to-member journey.
  
• Build proactive talent sources and coordinate selection processes effectively.
  
• Drive timely closure of open positions while maintaining a positive candidate experience.
  
• Ensure new members are Day-1 ready with required documentation, assets, access and orientation.
  

  
  

  Strengthen HR Processes
  

  • Implement HR policies consistently across teams.
    
  • Develop, review and improve SOPs and HR processes to create clarity, consistency and efficiency.
    
  • Ensure policy awareness and effective communication across teams.
    
  • Maintain accurate HR documentation and statutory compliance records.
    
  • Conduct periodic compliance checks and drive corrective actions wherever required.
    
  • Keep HR processes and documentation audit-ready .
    

    
    

    Create a Great Workplace
    

    • Lead office administration and ensure workplace readiness at all times.
      
    • Ensure availability of workplace resources, facilities and essential infrastructure.
      
    • Drive standards of workplace safety, hygiene and cleanliness .
      
    • Manage administrative processes and ensure smooth day-to-day workplace operations.
      

      
      

      Create Meaningful Member Experiences
      

      • Plan and execute member engagement initiatives aligned with the culture and needs of the organization.
        
      • Coordinate events, celebrations and workplace experiences that bring people together.
        
      • Listen to members and proactively identify opportunities to improve their experience.
        
      • Build a workplace that promotes connection, belonging and positive energy.
        

        Own the Member Lifecycle
        

        • Ensure smooth onboarding, integration and member lifecycle processes.
          
        • Manage structured exit and clearance processes.
          
        • Conduct and analyse exit interviews to identify trends and actionable insights.
          
        • Maintain complete and accurate member lifecycle records.
          
        • Support initiatives aimed at improving retention and the overall member experience.
          

          
          

          Drive Process & Audit Excellence
          

          • Maintain process adherence records and ensure defined HR practices are consistently followed.
            
          • Prepare accurate and organized documentation for audits and reviews.
            
          • Track audit observations and drive their closure within agreed timelines.
            
          • Identify process gaps and continuously improve the way HR & Administration operates.
            

            
            

            Manage Partners & Vendors
            

            • Maintain valid vendor agreements and ensure timely renewals.
              
            • Coordinate vendor bills and ensure accurate and timely processing.
              
            • Monitor vendor performance against agreed service standards.
              
            • Ensure vendor compliance and proactively address service gaps.
              

              
              

              WHAT ARE WE LOOKING FOR
              

              You could be a great fit if you:
              

              • Have 3-5 years of experience in HR & Administration
                
              • Hold a Masters degree in HR, Business Administration or a related discipline
                
              • Have strong understanding of HR policies, labour laws, compliance and administration
                
              • Have hands-on experience in Talent Acquisition and member lifecycle management
                
              • Can balance strategic thinking with strong operational execution
                
              • Have excellent communication, stakeholder management and organizational skills
                
              • Enjoy building processes while remaining close to people and their experience
                
              • Bring a strong sense of ownership, accountability and attention to detail
                
              • Experience in manufacturing, industrial or similar sectors will be preferred.
                
              • Female candidates only , as specified in the role profile.
                

                WHY PAKKA
                

                At PAKKA, we believe work should create purpose, learning, creativity and growth .
                

                You will get the opportunity to:
                

                • Build and strengthen HR practices
                  
                • Shape the workplace experience
                  
                • Work closely with business leaders
                  
                • Drive meaningful people initiatives
                  
                • Take high ownership and create visible impact
                  
                • Grow in a collaborative and purpose-driven environment
                  

                  Ready to build the PAKKA experience Come build it with us.
                  
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