Housing loan Sales Executive

Company Description Baroda Global Shared Services Ltd (BGSS) is a wholly owned subsidiary of Bank of Baroda, established as a state-of-the-art center in GIFT City, Gandhinagar. BGSS manages high-volume processes across the bank, supporting core operations with efficiency and accuracy. The organization focuses on standardizing processes to deliver consistent, timely, and reliable services. Its specialized team is trained on global best practices and uses modern tools and technology to maximize productivity and maintain strong regulatory compliance. BGSS offers a professional environment with a focus on performance, process excellence, and continuous improvement.
Role Description The Housing Loan Sales Executive is a full-time, on-site role based in Chennai. The role involves generating leads for housing loans, meeting prospective customers, understanding their financing needs, and recommending suitable loan products. The executive will explain loan features, eligibility criteria, documentation requirements, and associated terms to customers in a clear and transparent manner. Day-to-day responsibilities include managing the sales pipeline, following up with applicants, coordinating with credit and operations teams for timely processing, and ensuring a positive customer experience. The role also includes achieving assigned sales targets, maintaining accurate records of interactions and applications, and adhering to all internal policies and regulatory guidelines.
Qualifications

• Strong sales and business development skills, including lead generation, customer acquisition, and relationship management.
• Customer service and communication skills, with the ability to explain complex financial information in a simple, clear manner.
• Basic knowledge of retail banking or housing loan products, credit processes, and regulatory requirements (experience in mortgage or home loans is an advantage).
• Proficiency in using office productivity tools and CRM or sales tracking systems to manage leads and documentation.
• Ability to work in a target-driven environment, with strong planning, time management, and follow-up skills.
• Minimum educational qualification: bachelor's degree in business, finance, commerce, or a related field; relevant diplomas or certifications in finance or sales are beneficial.
• Comfort working on-site in Chennai, with flexibility to meet clients at different locations as required.
• Fluency in English and local languages spoken in Chennai; strong interpersonal skills and a professional, ethical approach.