Housekeeping Supervisor
Inde Hotels & Resorts · Delhi · onsite · Posted 41d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Responsibilities
Qualifications and requirements
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
Responsibilities
- Supervise the implementation of housekeeping standards and procedures in relation to: Bedroom service; Bathroom service; Cleaning service; Linen maintece
- Recommended changes to these standards and training needs on an ongoing basis
- Maintain a current and thorough knowledge of all housekeeping systems
- Open and close the shift and ensure effective shift hand over
- Distribution and collection of keys
- Perform Room allocations
- Perform Room inspections
- Liaise with Front Office for guest and hotel requirements
- Ensure guest valet is processed and delivered in a timely manner
- Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)
- Manage all special requests made by guests
- Ensure you have complete knowledge of room types, layouts and facilities
- Manage storage areas
- Maintain adequate stock levels
- Conducts shift briefings to ensure hotel activities and operational requirements are known.
- Timely escalation of unsolved guest complaints to superiors
- Ensure IHG standards are followed by the employees during Cleaning process
- Provide on the job training for housekeeping team members
Qualifications and requirements
- Bachelors Degree/ Diploma in Hotel Management or equivalent
- 2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
diploma in hotel managementHousekeeping SupervisorProduct qualitytraining needsHospitalityguest complaintsHousekeeping standardsmaintenanceHousekeeping
About Inde Hotels & Resorts
Inde Hotels & Resorts
Gurugram
IN
₹10.7L PA avg
Avg at Inde Hotels & Resorts
About
Intercontinental Hotels Group (IHG) India Private Limited operates in the hospitality industry, managing a portfolio of globally recognized hotel brands such as InterContinental, Holiday Inn, and Crowne Plaza. The company focuses on delivering exceptional guest experiences through premium accommodations, dining, and leisure services. Career opportunities include roles in hotel management, operations, sales, marketing, and customer service, reflecting its mission to provide world-class hospitality and create memorable stays for travelers across India and beyond.
Industries
HospitalityHotelReservationsResorts
Employee ratings
10 reviews
2.8/ 5
Culture
2.7
Career growth
2.5
Work-life
3.2
Employees rate it well for
Work-Life Balance30Overall Company28
Find them on