Housekeeping & Front Office Professional

• Manage front office operations, including reception, concierge, and bell desk services.
• Coordinate with housekeeping staff to ensure high standards of cleanliness and maintenance.
• Develop and implement effective cleaning schedules and procedures.
• Supervise and train front office staff on customer service and operational procedures.
• Handle guest complaints and resolve issues professionally and courteously.
• Maintain accurate records and reports of front office activities.

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