Housekeeping Executive
Jones Lang Lasalle · Gurugram · onsite · Posted today
Undisclosed5–7 yrsfulltimeSourced from
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About this role
Housekeeping Executive
What this job involves
What we are looking for
Qualifications
Location
Scheduled Weekly Hours
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Property and Asset Management
What this job involves
You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables:
- Taking daily property rounds, coordinating with the team to close any matters related to cleaning.
- Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.
- Schedule weekly vendor meetings to discuss on daily issues if any.
- Maintaining / preparing monthly attendance summary record for salary.
- Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be.
- Developing and mentoring new and subordinate vendor staff
- Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services.
- Assisting in preparing and developing the documentation of standard policies and procedures
- Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams.
- Manage landscaping and gardening.
- Regularly brief all staff regarding their duties, designated areas of work and special instructions if any.
- Prepare and implement various checklists, at the frequency instructed in the suggested formats.
- Ensure the housekeeping staff is well groomed.
- Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity.
- Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner.
- Take feedback - customer needs assessment and evaluation of customer satisfaction levels.
What we are looking for
Being Analytical and Meticulous
You must pay attention to detail and have excellent problem-solving skills. You will be maintaining, supporting and validating the performance of subordinate staff. You will demonstrate the ability to manage others and communicate information effectively with the internal and external customers.
Qualifications
- You will have a Degree / Diploma in hotel management / hospitality with minimum 5-7 years of work experience, Effective communication skills and knowledge of processes for providing customer service would be an added advantage.
Location
Gurugram
Scheduled Weekly Hours
48
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicediploma in hotel managementcustomer satisfactionAsset ManagementInvestment managementCustomer QueriesHospitalitydmrCommunication SkillsFACommercial Real EstateHousekeepingArtificial IntelligenceJanitor
About JLL
Jones Lang Lasalle
Real Estate
11.4k+
employees
1999
27 years old
Mumbai, Maharashtra
India
₹6.8L PA avg
Avg at JLL
About
JLL is a global real estate services firm specialising in commercial property and investment management, providing services for real estate owners, occupiers and investors worldwide
Industries
Real EstateEngineering & Construction
Employee ratings
10 reviews
4.1/ 5
Culture
2.8
Career growth
2.4
Work-life
3.6
Employees rate it well for
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