Hotel Manager

HOTEL MANAGER OPERATIONS & BUSINESS PERFORMANCE

Company: Myriad Banquets & Accommodation Pvt. Ltd.
Location: Lucknow
Reports To: Managing Director

Role Purpose

MYRIAD is looking for a highly operations-driven Hotel Manager who can take complete ownership of hotel operations while also focusing on P&L, revenue growth, cost control, guest experience and business improvement.

This is a hands-on role for someone who can think beyond routine operations and actively bring ideas to improve the hotel’s overall business performance.

Key Responsibilities

• Monitor hotel P&L, revenue, expenses and profitability.
• Handle day-to-day operations across Rooms, Restaurant, Banquets, Kitchen, Housekeeping and Front Office.
• Maintain strong floor presence and ensure smooth execution of operations and events.
• Control food cost, manpower cost, purchases, wastage and other operating expenses.
• Improve restaurant, banquet and room revenues through practical business ideas.
• Work closely with chefs on cuisine improvement, food presentation, plating, buffet styling and menu design.
• Introduce creative concepts for banquets, weddings, restaurant promotions and seasonal menus.
• Improve guest experience, service standards and online reviews.
• Monitor occupancy, ARR, restaurant sales, banquet revenue and departmental targets.
• Identify operational gaps and ensure timely corrective action.
• Review competitor offerings and suggest new concepts, packages and revenue opportunities.
• Develop and execute ideas for corporate lunches, celebrations, events, ODC, festive promotions and upselling.

Key Performance Areas

Performance will be measured on:

• Revenue growth
• Operating profit / EBITDA
• Food and manpower cost
• Room occupancy and ARR
• Restaurant and banquet sales
• Guest satisfaction
• Online ratings
• Cost control
• Operational discipline
• New business initiatives
• Cuisine and presentation improvements

Ideal Candidate

• 6–12 years of hospitality experience.
• Strong exposure to F&B, Banquets and Hotel Operations.
• Good understanding of hotel P&L.
• Creative approach towards food, presentation and guest experience.
• Strong leadership and execution ability.
• Commercial mindset with an ownership-driven approach.

The role requires someone who can manage operations, understand numbers and continuously think of ways to improve revenue, profitability and the overall MYRIAD experience.