Hot vacancy For WFH || English & Hindi || Tech Mahindra || Kolkata

Job Opening: Customer Support Associate

We are currently hiring for our Voice Process (English+Hindi) with 100% Work from Home.

Designation: Customer Support Associate Job Role

• Resolve customer queries via voice calls

Job Details

• Contractual role till 3Month
• Fixed salary

Eligibility Criteria

• Minimum education: Higher Secondary (12th Pass)
• Minimum 6 months on paper BPO experience (with documents)
• Freshers can also apply

Work Details

• Work timing: Rotational Shift
• 10 hours staff timing & 9 hours production
• 5 working days with 2 rotational weekly offs
• Maximum age limit: 40 years

Skills Required

• Excellent verbal communication skills in English & Hindi
• No major MTI (Mother Tongue Influence) for voice process

Interview Process

• HR Round
• Versant
• Typing Test (Minimum 30 WPM / 90% accuracy)
• Final round

Compensation

• salary: 12.5K in-hand (approx.)

System Requirements

• OS: Windows 10 or 11
• RAM: 8 GB or above
• Processor: Core i5, Gen 5 or above, Ryzen 5 or above
• Internet: Minimum 20 Mbps connection (Upload/ Download)
• Power backup
• Noise-cancelling USB headset

Documents Required

• Aadhaar Card (with complete Date of Birth) Mandatory
• E-Aadhaar Mandatory
• PAN Card Mandatory
• Educational documents (mark sheets & certificates)
• For experienced candidates:
• UAN card
• Experience Letter
• Offer Letter
• Last 3 months' payslips

Interested candidates can share their resume to this email - [email removed]

For call, candidates can reach out to this number - HR Nabanita Chakraborty ([phone removed])