Hostess

Role & responsibilities

• To report for duty punctually well-groomed and wearing the correct uniforms at all times.
• To greet and seat the guests gracefully so as to make the guests feel comfortable and wanted.
• To answer the telephone, take reservations and handle guests enquiries and ensure all their queries are taken care off.
• To provide a courteous and professional service always.
• To coordinate well with other colleagues in restaurant to ensure a good working relationship is maintained.
• To maintain a high standard of personal appearance and hygiene at all times
• To carry out any other reasonable duties and responsibilities assigned
• To ensure all menu cards are well maintained and they are well stocked and restaurant never falls short of them.
• To assist in F&B Service if needed at any time.
• To do side duties as assigned on a daily basis by Shift Manager/Assistant Manager/Captain
• To provide a courteous and professional service always.
• To coordinate well with other colleagues in restaurant to ensure a good working relationship is maintained.
• To maintain a high standard of personal appearance and hygiene at all times.
• To carry out any other reasonable duties and responsibilities assigned.
• To provide service and support to the customers visiting restaurants.
• Attends to guests and takes orders
• Offers information and suggestions about the menu.