Hostess/GRE

HOSTESS

Position: Hostess

Reporting to: Restaurant Manager.
Experience: 6 months 2 years.

Job Description:

• Managing bookings, either in person, over the phone, or online.
• Providing waiting times to customers who are not pre-booked
• Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding.
• Providing a point of contact for customer feedback and helping to resolve any customer issues.
• Providing personalised service and assistance for large parties of guests and VIPs.
• Ensuring cleanliness and hygiene standards are met in the front of house area.
• Assisting with the opening and closing of the restaurant
• Learning the food and beverage menu.