Hospitality Associate

Company Description

Uday Palace Navsari, a member of Radisson Individuals, offers guests world-class amenities and personalized service in the heart of Navsari. The property focuses on creating memorable stays through attentive hospitality and carefully curated guest experiences. As part of the Radisson Individuals portfolio, the hotel combines local character with international service standards. Team members are encouraged to deliver thoughtful, guest-centric service and contribute to a welcoming, professional environment.

Role Description

The Hospitality Associate (F&B Service, Housekeeping, and Front Office) is a full-time, on-site role based at Uday Palace Navsari in Navsari. This role focuses on welcoming guests, assisting with check-in and check-out, and supporting guests with inquiries, special requests, and hotel services. Day-to-day tasks include providing attentive customer service, coordinating with front office and food & beverage teams, and maintaining a clean, organized, and safe environment in guest areas. The Hospitality Associate helps ensure a smooth guest experience, supports service delivery during peak periods, and follows hotel policies and brand standards in all interactions.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to interact effectively with guests and colleagues.
• Candidates should possess Hospitality and Food & Beverage skills to support guest services and coordinate with dining operations.
• Ability to remain professional, calm, and solution-oriented in busy or challenging situations.
• Basic computer skills and familiarity with hotel or restaurant systems are beneficial.
• Prior experience in hotels, restaurants, or guest-facing roles is an advantage but not mandatory.
• Availability to work flexible shifts, including weekends and holidays, as per operational needs.
• High school diploma or equivalent; additional hospitality training or certification is a plus.