Hospital Reception & Billing Executive

About The Role
GBR Fertility Centre, Chennai is looking for a polite, well-organized, and patient-friendly Front Office Executive / Receptionist & Billing Executive to manage patient enquiries, appointments, OPD & IPD Billing, reception desk activities, and daily coordination between patients, doctors, and internal teams.

Key Responsibilities

• Welcome patients and visitors in a professional and courteous manner
• Handle incoming calls, WhatsApp enquiries, and walk-in patient queries
• Schedule appointments and coordinate doctor consultations
• Maintain patient records and front office registers accurately
• Guide patients regarding consultation process, reports, billing, and follow-ups
• Coordinate with doctors, nurses, counsellors, accounts, and lab teams
• Manage daily appointment flow and reduce patient waiting time
• Handle OPD & IPD billing and payment coordination
• Maintain confidentiality of patient information
• Ensure the reception area is clean, organized, and patient-friendly

Candidate Requirements

• Both Female & Male (for Night shift) candidates preferred
• 1-7 years of experience in reception, front office, billing in hospital, clinic, fertility centre, or customer service roles
• Only experienced people with good communication skills may apply
• Good spoken Tamil and basic English required & telugu is added advantage
• Basic computer knowledge for word, excel, email, HMS, etc., required
• Comfortable using phone, WhatsApp, and appointment systems
• Pleasant personality, patience, and good interpersonal skills
• Ability to handle patients with empathy and professionalism
• Prior healthcare/hospital experience is a must

Qualification

• Any graduate / diploma / higher secondary with relevant experience
• Basic computer knowledge is mandatory

Work Location
GBR Fertility Centre, Mogappair, Chennai - 600037

Salary
As per experience and interview performance and based on previous salary

How To Apply
Interested candidates can apply with their updated resume and contact details. Shortlisted candidates will be contacted for an interview.