Hospital Information Management System (HIMS) Development & Implementation

JOB DESCRIPTION

Hospital Information Management System (HIMS) – Development & Implementation

About the Company

Rajalakshmi Medical College Hospital and Research Institute is dedicated to advancing the Knowledge and practice of medicine for the benefit of society. Rajalakshmi Medical College and Hospital with a vision to establish a multispecialty hospital in Chennai, Tamil Nadu, India, where in particular the poor could receive free advanced medical care in an atmosphere of love and compassion.

Here we are providing the highest standards of medical treatment with the help of a dedicated team of Physicians, Nurses and other healthcare professionals. Our Institute will reach far beyond the walls of our medical education to improve humanity and health throughout our community and the world providing high-quality patient care and training of the next generation of leaders in medical field.

Position: HIMS Development Lead / Manager

Department: IT / Hospital Information Systems

Location: Rajalakshmi Medical College & Hospital, Chennai

Reporting To: Hospital Management / General Manager

1. Job Purpose

The HIMS Development Lead / Manager will be responsible for the design, development, implementation, integration, maintenance and continuous improvement of the Hospital Information Management System (HIMS).

The position will work closely with doctors, nurses, hospital administration, laboratory, radiology, pharmacy, medical records, billing, finance, HR and quality teams to develop a secure, scalable, user-friendly and integrated digital hospital ecosystem.

The role will also ensure that the HIMS supports patient safety, operational efficiency, data security, management reporting and NABH accreditation requirements.

2. Key Responsibilities

A. HIMS Development & Implementation

• Analyse hospital processes and convert them into digital workflows.
• Design, develop and maintain HIMS applications and modules.
• Prepare BRD, FRS and SRS for new system requirements.
• Develop web/mobile applications, dashboards, alerts and approval workflows.
• Conduct system testing, UAT and implementation.
• Manage system upgrades, enhancements and change requests.
• Ensure system availability, performance and reliability.

B. Clinical & Hospital Modules

Develop, integrate and maintain modules covering:

• Patient Registration / UHID
• Appointment & OPD Management
• IPD / Admission & Discharge
• Emergency / Casualty
• Doctor Consultation & Clinical Documentation
• EMR / EHR
• Nursing Management
• Operation Theatre / ICU
• Medical Records
• Laboratory Information System (LIS)
• Radiology Information System (RIS)
• PACS
• Pharmacy Management
• Blood Bank
• Ambulance and other clinical support services

C. Billing & Administrative Systems

• OPD/IPD Billing and Package Management
• Pharmacy, Laboratory and Radiology Billing
• Insurance / TPA / Corporate Billing
• Cashless and payment integration
• Inventory and Stores Management
• Purchase and Vendor Management
• Asset and Maintenance Management
• HRMS, Attendance and Payroll integration

D. System Integration

• Integrate HIMS with LIS, RIS, PACS, Pharmacy, Finance, HRMS and other hospital applications.
• Develop and manage APIs and third-party integrations.
• Knowledge of HL7, FHIR, DICOM and REST APIs will be preferred.
• Support integration with medical devices and diagnostic equipment.

3. Data Security & IT Governance

• Implement role-based access control and user authentication.
• Ensure confidentiality and security of patient information.
• Maintain complete audit trails.
• Implement backup, disaster recovery and data-recovery mechanisms.
• Monitor database performance and data integrity.
• Support cybersecurity assessments and vulnerability management.
• Ensure compliance with applicable healthcare data protection and IT requirements.

4. NABH & Quality Support

The candidate will work with the Quality/NABH team to ensure that HIMS supports accreditation requirements through:

• Digital clinical and administrative documentation
• Audit trails and traceability
• Incident reporting
• Patient safety alerts
• Quality dashboards
• Hospital KPI reporting
• Statutory and regulatory reports
• Document control and approval workflows
• Easy retrieval of patient records
• Quality indicator monitoring

5. MIS, Analytics & Management Dashboards

Develop dashboards and reports covering:

• OPD/IPD statistics
• Bed occupancy and Average Length of Stay
• ICU and OT utilization
• Doctor and department performance
• Laboratory and pharmacy performance
• Patient waiting time
• Revenue and collections
• Insurance/TPA performance
• Patient feedback
• Quality indicators
• Patient safety and hospital KPIs

6. Project & Team Management

• Gather requirements from all hospital departments.
• Prepare project plans, timelines and implementation schedules.
• Coordinate developers, database administrators, QA/testing and support teams.
• Monitor project milestones and deliverables.
• Coordinate with external HIMS vendors wherever applicable.
• Conduct user training and system demonstrations.
• Prepare user manuals, SOPs and technical documentation.
• Provide go-live and post-implementation support.

7. Key Performance Areas (KPA)

1. HIMS development and implementation
2. Clinical workflow digitization
3. Hospital system integration
4. Application performance and uptime
5. Data security and privacy
6. User adoption and satisfaction
7. MIS and management reporting
8. NABH / quality compliance support
9. Project delivery and implementation
10. Continuous digital transformation

Key Performance Indicators (KPI)

• HIMS modules delivered within agreed timelines
• System uptime and application performance
• Reduction in manual processes
• User adoption and satisfaction
• Number and resolution time of critical system issues
• Successful integration of hospital applications
• Data accuracy and integrity
• UAT success rate
• Timely generation of management reports
• Security and backup compliance
• NABH audit readiness and compliance

8. Qualification & Experience

Educational Qualification

Essential:

• Bachelor's Degree in Computer Science / IT / Computer Applications / Software Engineering / Healthcare Informatics or equivalent.

Preferred:

• MCA / M.Tech / MS – Computer Science / IT
• Master's in Health Informatics / Healthcare Technology
• MBA – Healthcare / IT Management

Experience

• 8–12 years of overall IT/software development experience
• Minimum 4 years of relevant HIMS/HIS/EMR/EHR or healthcare technology experience preferred.
• Experience in implementing IT solutions in a multi-specialty hospital / medical college hospital will be highly preferred.

9. Technical & Domain Skills

Technical Skills

• Full-stack application development
• Java / .NET / Python / PHP or equivalent
• JavaScript / TypeScript
• React / Angular or equivalent
• SQL Server / MySQL / PostgreSQL / Oracle
• REST APIs and system integration
• Cloud technologies
• Database design and management
• Data analytics / Business Intelligence
• Git / version control
• Cybersecurity fundamentals

Healthcare Technology Knowledge of:

HIMS / HIS | EMR / EHR | LIS | RIS | PACS | HL7 | FHIR | DICOM | Healthcare APIs | Medical Device Integration

10. Competencies

• Strong analytical and problem-solving skills
• Excellent understanding of hospital workflows
• Project and team management
• Stakeholder management
• Strong communication and documentation skills
• Process improvement mindset
• Ability to interact effectively with doctors, nurses and administrators
• Strong leadership and decision-making skills
• Ability to manage multiple projects and deadlines

Ideal Candidate Profile

The ideal candidate should be a healthcare technology professional capable of bridging hospital operations and software development. The candidate should understand clinical, administrative and financial hospital workflows and translate them into an integrated, secure and scalable HIMS platform.

Experience in developing or implementing HIMS/HIS/EMR/EHR solutions in a medical college hospital or multi-specialty hospital will be an added advantage.

Contact Details:

· Contact Person: General Manager – HR & Administration

E- Mail ID: [HIDDEN TEXT]