Hospital Front Office Executive
Naukri · Bengaluru · onsite · Posted 37d ago
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
Job Description:
Front Office & IP/OP CoordinatorRole OverviewWe are looking for polished, highly empathetic professionals to manage front-desk operations and coordinate patient care flow. Because we prioritize an exceptional patient experience, we are exclusively hiring candidates with a strong service background in healthcare, luxury hospitality, or aviation.Core ResponsibilitiesFront-Desk Operations: Manage daily patient registrations, appointment scheduling, and the end-to-end check-in and check-out process.IP Coordination: Assist patients with hospital admissions, explain room categories, process initial insurance documentation, and coordinate directly with billing and nursing stations.OP Coordination: Guide out-patients through doctor consultations and diagnostic routing to minimize wait times and ensure a seamless hospital visit.Service Excellence: Address and resolve patient queries or grievances with high emotional intelligence, maintaining a calm and welcoming environment in a high-traffic setting. Administration: Maintain accurate electronic records, process payments, and ensure compliance with hospital data and privacy protocols.
Eligibility & Requirements Mandatory Background: Proven work experience in Hospitals, Hospitality (hotels/resorts), or Aviation (cabin crew/ground staff).
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About Naukri

Naukri
Internet
2.7k+
employees
1996
30 years old
Noida, Uttar Pradesh
IN
₹11.4L PA avg
Avg at Naukri
₹1L – ₹4.5L PA
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