Hospital Coordinator

Job Description: Hospital Coordinator

Company Name: Jeena Sikho Lifecare Ltd.
Position Title: Hospital Coordinator
Department: Hospital Operations / Patient Services
Working Days: 6 Days a Week

Job Overview

Jeena Sikho Lifecare Ltd. is seeking a proactive and organized Hospital Coordinator to ensure smooth coordination between patients, doctors, nursing staff, and administrative departments.
• The role focuses on patient facilitation, inter-departmental coordination, admissiondischarge support, and maintaining high standards of service delivery within the hospital.

Key Responsibilities

• Coordinate patient admissions, transfers, and discharges in collaboration with medical and nursing teams.
• Act as a liaison between patients, doctors, nurses, front desk, billing, and diagnostic departments.
• Assist patients and attendants with hospital procedures, documentation, and service guidance.
• Monitor patient flow to ensure timely consultations, investigations, and treatments.
• Support doctors during ward rounds by coordinating patient records and updates.
• Handle patient feedback, concerns, and service-related issues, escalating when required.
• Ensure adherence to hospital SOPs, protocols, and quality standards.
• Maintain accurate records related to patient coordination and daily hospital operations.
• Coordinate with support services (housekeeping, pharmacy, diagnostics) for patient needs.
• Maintain patient confidentiality and follow ethical healthcare practices.

Key Requirements

Experience

• 13 years of experience in hospital coordination, patient services, or healthcare operations preferred.
  • Experience in hospital or clinical setup will be an added advantage.

Educational Qualification

• Graduate in any discipline.
  • Degree/Diploma in Hospital Administration, Healthcare Management, or related field preferred.

Skills

• Strong communication and interpersonal skills.
  • Ability to coordinate with multiple departments efficiently.
  • Patient-centric and service-oriented mindset.
  • Good organizational and multitasking abilities.
  • Basic computer skills (MS Office, hospital systems/HIS).
  • Ability to handle stressful situations calmly and professionally.
• Benefits:
  -Provident Fund (PF) as per statutory norms
  -Other benefits as per company policy