Home Furnishing Consultant

Who you are

1. A strong understanding of home furnishing trends, interior design, and the IKEA way of presenting products.

2. Broad knowledge of IKEAs product range, store communication, and mechanical sales system.

3. Experience in identifying opportunities for cross-selling, upselling, and add-ons.

4. The ability to communicate effectively with customers, understand their needs, and create tailored furnishing solutions.

5. Proficiency in design-related software such as AutoCAD.

6. A hands-on approach to tasks with keen attention to detail and the ability to meet deadlines.

7. A collaborative mindset and willingness to work as part of a team.

Your Responsibilities

As a Home Furnishing Consultant, you will:

• Stay up to date with home furnishing trends and customers need to create inspiring and functional home furnishing solutions.
• Engage with customers to provide professional whole-room design consultations, ensuring a seamless and enjoyable buying experience.
• Collaborate with internal teams, including Customer Relations and your designated trinity team, to effectively implement daily work plans. • Use global tools and best practices to ensure high-quality, efficient, and simple design solutions.
• Contribute innovative ideas in workshops by leveraging knowledge of retail, competitors, and customer insights.
• Guide customers through the purchasing, design, and after-sales processes for a smooth and convenient experience.
• Maintain IKEAs brand identity, values, and vision while delivering outstanding service.