Holiday Consultant

Company Description Teletext India Private Limited supports Teletext Holidays, the 3rd largest travel service provider in the UK, which has been sending travelers on global vacations for over 30 years. The company offers great value holidays with a wide choice of hotels, airlines, transfers, and deals, all ATOL-protected to ensure customer confidence and safety. In India, Teletext's talent force of over 700 professionals in Hyderabad contributes to technology development, sales, digital marketing, and people development. With a strong focus on customer experience and innovative technologies, the company continues to grow and offers exciting career opportunities. Teletext India invites motivated individuals to join and be part of its ongoing success story in the travel industry.

Role Summary:

Handle Inbound International Calls (UK Market) from customers looking for holiday packages. Understand their requirements, offer the best travel deals, and convert inquiries into confirmed bookings.

Key Responsibilities:​

• You will be responsible for carefully listening to our customers- new and loyal repeat clients, building a relationship with them, and then maximising service & sales opportunities. We pride ourselves on really understanding our holidays and our customers and matching their requirements to the perfect trip, something our customers will always remember.
• This will primarily be over the phone, but also very occasionally via digital channels. 
• Providing excellent customer service to all clients whether new or existing
• Achieving pre-set KPI's including, but not limited to, handling time, conversion, revenue, and service.
• Using the booking engine and all tools provided to create perfect tailor-made trips
• Taking responsibility for your own learning; always seeking out new ways to learn and grow, for your own and the companies benefit.
• Be solutions focussed, always finding ways to do things better for our customers, our business, and our colleagues.

Eligibility:

• 1+ year experience in International Voice Sales (UK/US)
• Strong in Inbound Sales, Upselling, Objection Handling & Closing
• Excellent English communication skills
• Target-driven & revenue-focused mindset
• Comfortable with rotational shifts & week-offs

Why Join Us

• Attractive fixed salary + High Incentives
• Direct B2C travel sales exposure
• Career growth in International Travel Domain

If you are passionate about Inbound International Sales & Travel Industry, apply now! by sharing your resume with [HIDDEN TEXT] or you may call us at [phone removed]