Holiday Consultant

1. Role & Responsibilities

Handle customer enquiries, itinerary planning, quotations, bookings, follow-ups, and end-to-end travel coordination.

Coordinate with clients, hotels, transport partners, guides, and internal teams to ensure smooth trip execution and customer satisfaction.

2. Preferred Candidate Profile

Candidates with a background in Travel & Tourism, Hospitality, Business, or a related field with good communication and customer-handling skills.

Should be energetic, organized, target-oriented, willing to learn, and comfortable working in a fast-paced travel environment.

3. Perks & Benefits

Competitive salary with performance-based incentives, along with opportunities for career growth and professional development.

Exposure to travel operations, destination knowledge, customer management, and opportunities to participate in travel-related activities.

4. Key Skills Required

Good verbal and written communication, customer service, negotiation, sales, coordination, and problem-solving abilities.

Basic computer knowledge and familiarity with MS Office, email, CRM, social media, or travel-related platforms will be an advantage.

5. Job Role

Sales Executive / Travel Consultant / Operations Executive

Responsible for converting travel enquiries into bookings and/or managing the complete operational process for confirmed trips.

6. Qualification & Experience

Graduates or candidates with relevant qualifications in Travel & Tourism, Hospitality, Management, or any related discipline may apply.

Freshers with the right attitude are welcome; prior experience in travel, tourism, sales, or operations will be an added advantage.

7. Candidate Expectations

Passion for travel and tourism, a positive attitude, willingness to take responsibility, and strong attention to detail.

Candidates should be flexible with working hours and capable of handling multiple customer requirements and operational tasks.

8. Growth Opportunities

Build a career in the travel and tourism industry with hands-on exposure to sales, destination management, operations, and customer experience.

Opportunities to develop into senior sales, operations, team-lead, and managerial positions based on performance.

Perks and benefits

Performance bonus, Sales incentives, Leave encashment, Job/soft skill training