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    Job · 19684984

    Innova Solutions logo

    Hiring || US HR Operations || Innova Solutions

    Innova Solutions · Noida · onsite · Posted 24d ago

    Undisclosed1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities


    • Collecting, reviewing, and validating consultant assignment data for the purposes of hiringensure completeness of information and accuracy
    • Updating project and financial systems with consultant and assignment details
    • Monitor time collection, rigorously follow up on timecards and ensure all timesheets are entered on relevant systems before the payroll deadline
    • Ensure all submitted time is approved within timelines, invoke follow up and escalation process as required
    • Respond to all consultant issues/ queries and work with necessary teams to provide a resolution
    • Maintain regular communication with each consultant in assigned areas to establish productive and engaged relationships between consultants, the sales team, ACS Group management and the Company in general
    • Monitor engagement end dates to provide insight into possible extensions or availability for redeployment

    Shift - 6 PM IST - 3 AM IST

    Sourced from naukri

    Skills

    Customer ExperienceCustomer EngagementCustomer Life Cycle Managementcustomer satisfactionCustomer CentricGrievance HandlingUs HrCustomer FocusEmployee Engagement

    About Innova Solutions

    Innova Solutions logo

    Innova Solutions

    IT Services & Consulting

    10.0k+

    employees

    1998

    28 years old

    Hyderabad / Secunderabad, Telangana

    India

    ₹12.6L PA avg

    Avg at Innova Solutions

    About

    Innova Solutions delivers technology and business transformation services globally, enabling clients to enhance operational efficiency and maintain competitive advantage.

    Industries

    IT Services & ConsultingEngineering & Construction

    Employee ratings

    0 reviews

    3.3/ 5

    Employees rate it well for

    Work-Life Balance34Overall Company33

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    Hiring || US HR Operations || Innova Solutions · waiting for your command