{"@context":"https://schema.org","@type":"JobPosting","title":"Hiring Trainer E commerce L1 Support Immediate joiner","description":"

Hiring: Trainer E-commerce (L1 Support)

Company: ISON XPERIENCES BPO INDIA PRIVATE LIMITED

Location: Doon Express Business Park, 1st Floor, Zones 2210 & 2240, Michigan Avenue, Opp. Transport Nagar, Saharanpur Road, Dehradun – 248001

Experience:

Minimum 1 year of Trainer experience in an E-commerce/BPO process (Mandatory)

Salary:

CTC: 30,000 per month

Expected In-hand: Approximately 25,500–26,000 per month (after PF & Medical Insurance deductions)

Qualification:

Graduate or Undergraduate

Preferred Candidate Profile (Priority):

Trainers with Flipkart process experience (Preferred)

Trainers from Amazon, Paytm, Meesho, Myntra, LimeRoad, or other e-commerce processes

Trainers with experience in customer support and new hire training

Key Skills:

Minimum 1 year of training experience in an E-commerce/BPO environment

Conducting New Hire Training (NHT), Refresher Training, Process & Product Training

Preparing training content, SOPs, assessments, and knowledge checks

Monitoring trainee performance and conducting coaching sessions

Strong knowledge of customer service, quality standards, and process compliance

Excellent presentation, communication, and facilitation skills

Good understanding of L1 Customer Support Operations in an E-commerce environment

Immediate Joiners Preferred!

HR -Ramesh Pal-7303443025

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