{"@context":"https://schema.org","@type":"JobPosting","title":"Hiring Telecaller","description":"

As a Tele calling Executive, Candidate will be responsible for managing customer/ Client relationships, resolving issues, checking on the requirements of the customer and ensuring right information of products.

Responsibilities:

Manage customer / Client inquiries, complaints, and feedback via phone, & email
Resolve customer /Client issues promptly, ensuring right information of products
Develop and maintain strong relationships with customers.
Collaborate with sales teams to identify customer needs and preferences
Analyze customer /Client data to identify trends, opportunities, and areas for improvement
Implement customer / Client retention strategies to increase loyalty and repeat business
Ensure accurate and timely communication with customers regarding order status, delivery, and product information
Maintain accurate records of customer interactions, issues, and resolutions

Requirements:

2+ years of experience in telecalling, customer service, or sales in the furniture industry
Strong communication, interpersonal, and problem-solving skills
Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
Proficiency in CRM software and Microsoft Office
Bachelor's degree in Business, Marketing, or related field

If you are a customer-focused and results-driven professional looking for a new challenge, please submit your resume hr@stanleylifestyles.com

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