Hiring - Team Leader (Banking Product) - Call Center - Tamil - chennai

Urgent opening for Team Leader/Sr. Team Leader for outbound sales of financial product at Chennai location. Candidates must have outbound sales (Call Center) experience in any banking product.

Interested candidate can call or WhatsApp their resume at [phone removed] (Brijesh Kumar), Or can share resume at [email removed]

Location - Taramani, Tidel Park, Chennai, Tamil Nadu

Mandatory language - Tamil

Role description:

1) Assisting customers in sale of banking products though outbound calls

2) Role entails working only in Day shift

3) Fully responsible for meeting and exceeding targets as assigned periodically

4) Reaching productivity that meets job standards, while working with speed and accuracy

5) Flexible, able to shift priorities to accommodate changing demands.

6) Ensure no losses or errors occurred while assisting customers

7) Work towards ensuring zero cases of mis-selling / fraud in the processes

8) Responding in a timely and effective manner to all internal communication.

9) Adheres to and supports company policies and practices.

10) Team management and track the team performance

11) Manage Attrition & Shrinkage, AHT, Talk time and call center floor.

Candidate Profile:

1) Flexible to work in 6 days, roster off environment

2) Mandatory Language - Tamil

3) Good selling and negotiations skills

4) Minimum 2 year experience in contact Center in outbound sales.

5) Banking product experience is must