Hiring Team Lead Reconciliation with Etraveli Group | 8-12 years

Job Responsibilities :

Ensure the teams effective operation

• Design team members daily schedule (assigned task,working hours, etc)
• Keep the team focused and on track
• Provide guidance to the team based on management direction

Provide team leadership and coaching

• Create an environment based on trust, open communication, creative thinking, and cohesive team effort
• Lead by setting a good example
• Support team members on their daily tasks and ensure they have the necessary training to effectively participate in the team
• Facilitate problem solving and collaboration
• Intervene when necessary to help the team in resolving issues
• Evaluate team members in terms of performance, creativity, strengths, weaknesses, attitude and provide feedback to agents
• Discuss and set personal targets with each team member
• Support the personal development of team members
• Run yearly appraisals with the team members

Interact with Manager

• Discuss and/or escalate issues which cannot be resolved by the team
• Provide status reporting of team activities according to the program plan or schedule
• Assess feedback received from colleagues and forward to managers
• Work with manager to obtain necessary resources or equipment to support the team’s needs
• Constantly improve and automate procedures and processes with manager
• Keep Manager informed of tasks accomplishment, issues, and status

Job Requirement :

• 8-10 years of experience in Accounting Reconciliation in travel domain is preferred
• 2 plus years of strong Leadership experience
• Bachelor’s degree in Accounting, Finance or relevant
• Identify automation opportunities to minimize manual data matching and transition the team toward exception-based reconciliation.
• Support internal and external audits by providing clean, well-documented reconciliation data and evidence.
• Excellent written and verbal communication skills in English
• Experience in coaching, training or/and people management will be considered as a plus
• Experience working with deadlines
• Experience in analyzing data and producing reports
• Excellent knowledge of Department tools & Systems
• Self-driven, proactive and results oriented

Nice to have

• Previous experience with ERPs, preferably Microsoft Dynamics 365
• Knowledge of GDSs (Amadeus, Sabre, Travelport)
• Previous experience in the Travel Industry

Interested candidates can connect :

[email removed] | [phone removed]