Hiring || Shift Supervisor || Chennai

Key Responsibilities

• Supervise and manage day-to-day operations of the Hardlines testing laboratory.
• Allocate testing activities and workloads among laboratory technicians/engineers.
• Review test requests, samples, specifications, test methods, and applicable standards before testing.
• Ensure testing is carried out as per applicable ASTM, ISO, EN, IEC, BIS, and customer/buyer-specific standards.
• Monitor testing activities for products such as:
• Toys
• Furniture
• Juvenile products
• Household products
• General merchandise
• Other consumer/hardline products
• Review test results, raw data, worksheets, and test reports for technical accuracy.
• Ensure testing equipment is properly maintained, calibrated, and available for use.
• Monitor laboratory environmental conditions and ensure compliance with laboratory procedures.
• Support ISO/IEC 17025 laboratory requirements and maintain compliance with quality procedures.
• Identify testing deviations, non-conformities, and technical issues and coordinate corrective actions.
• Train, guide, and technically support laboratory technicians and engineers.
• Conduct competency assessments and provide technical guidance to team members.
• Ensure proper sample handling, identification, storage, and disposal.
• Coordinate with clients, project teams, technical reviewers, and other internal departments regarding testing requirements and timelines.
• Monitor turnaround time (TAT) and ensure reports are completed within agreed timelines.
• Support internal/external audits and provide required technical documentation.
• Assist in developing and validating new test methods and expanding laboratory testing capabilities.
• Ensure compliance with laboratory safety requirements and company policies.
• Prepare and maintain laboratory performance and operational reports.

Required Technical Skills

• Good knowledge of Hardlines product testing and applicable international standards.
• Hands-on experience with testing of toys, furniture, consumer products, juvenile products, or general merchandise.
• Knowledge of ASTM / ISO / EN / IEC / BIS standards.
• Good understanding of ISO/IEC 17025 requirements.
• Experience in test report review and technical documentation.
• Knowledge of laboratory equipment calibration and maintenance.
• Strong understanding of laboratory quality and safety procedures.
• Good MS Office skills, particularly Excel and Word.

Education

Bachelors/Masters degree/ Diploma- in Mechanical Engineering.

Experience

• 2+ years of relevant experience in a testing laboratory, preferably within TIC (Testing, Inspection & Certification) organizations.
• Prior experience in a supervisory/team-lead role is preferred.

Key Competencies

• Team leadership and people management
• Technical problem-solving
• Test report review
• Quality and compliance orientation
• Planning and workload management
• Client coordination
• Good communication skills
• Attention to detail
• Ability to work under strict TAT requirements